Who may apply: Current, permanent DFAS employees in the competitive service and current DFAS VRA employees in the local commuting area and eligible DoD PPP Military Spouse preference applicants.

Duties

Provides technical assistance and training to all users of Transportation Pay systems and acts as the point of contact for issues with hardware and/or software within Transportation Pay. Performs troubleshooting of operational problems and answers user questions about procedural, operational, and technical issues about problems with on-line programs, erroneous or incomplete data on reports or other hardware/software problems. Maintains security and user access records. Keeps inventory/hand receipts on all ADP equipment in the directorate. Periodically screens all ADP equipment to ensure only legal software is installed. Receives, distributes, inventories and maintains ADP equipment and software for Trans Pay. Moves and sets up personal computers to include insertion of circuit boards in CPU’s installing disk drives, loading software and attaching cables as requested Performs LAN Administration functions to include assigning a user for a CPU and changing NT passwords to match user’s Novell password. Maps/Remaps keyboard within different programs. Keeps a spreadsheet on whom has what CPU, Monitor, and Printer. Signs for new equipment and checks Serial numbers and Bar Codes are accurate. Performs Information Manager functions. Provides on the job training for Trans Pay personnel regarding general operating and sign-on procedures, data entry, various queries, examination processes, etc.

Requirements

• Must be a U.S Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• This is a non-critical sensitive security position, which requires a favorable suitability review and security clearance as a condition of employment. See qualifications field below for more details.
• Time in Grade Requirement - see the Qualifications field below for more details.

Qualifications

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-06) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as providing assistance and training to all users of the transportation pay systems, maintaining and controlling user access to automated systems, controlling and coordinating hardware and communication equipment, maintaining a spreadsheet and hand receipts for all ADP equipment assigned to trans pay and requesting repairs to the equipment when necessary. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-06 or higher grade in Federal Service. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

GS-07 Substitution of Education for Experience: One full year of graduate level education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Contacts

• Address DFAS - TRANSPORTATION PAYMENT OPERATIONS 8899 E. 56th Street Indianapolis, IN 46249 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]