The Security Assistant position resides within the Police Service, Rocky Mountain Regional VA Medical Center, VA Eastern Colorado Health Care System (ECHCS) and satellites. The Police Service provides a full range of law enforcement and security support for all ECHCS facilities, and others. This is an open continuous announcement until March 12, 2024. Qualified applicants will be considered and referred as vacancies become available.

Duties

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until March 12, 2024. The initial cut-off date for referral of eligible applications will be December 19, 2023, with subsequent cut-off dates every 2 weeks thereafter. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled. Major duties include, but are not limited to: Monitors and receives routine and emergency calls form a variety of sources that need police, fire, medical, or other emergency services. Provides high quality customer service and provides information to employees and the public on a variety of subjects related to the mission of Police Service. Uses personal judgement to prioritize events and commit police resources appropriately. Operates a variety of communications equipment, telephones, and computer systems to support both routine and emergency operations, such as Eastern Colorado Health Care System Physical Access Control Systems (PACS), which includes alarm access and monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, and other functions. Compiles and prepares reports related to events occurring in the operation of the police control center for dissemination of the completed products to various management officials. Operates video surveillance systems (equipped with and without analytical software capabilities) for Eastern Colorado Health Care System sites. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate. Tracks critical information and reports the findings to the supervisor. Utilizes the VA Police Software (Report Exec) to research information, to complete reports, to complete daily operational journals and vehicle registrations. Uses the Colorado Crime Information Center (CCIC) and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations. Operates alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, psych emergencies, and medical assist teams. Conducts equipment inventories; completes records and other logs. Coordinates with various Federal, State, and local law enforcement officials for coordination of emergency situations. Accomplishes special projects as assigned, such as developing program statistics, reports, and other material; extracting and compiling pertinent data to provide the background necessary for determination of program/project status. Performs other related duties as assigned. Work Schedule: Sunday - Saturday, Varying Full Time Hours to support 24/7 operation, may include overtime, evenings, nights, weekends, and holidays (Shifts may include 7-12-hour workdays in a 14-day pay period (84 hours per pay period), with 3 days on duty, 2 days off duty, 2 days on duty, 3 days off duty, and so forth) Virtual: This is not a virtual position. Position Description Title/PD#: Security Assistant (Dispatcher)/PD00166A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Physical Requirements: The work is typically sedentary in nature. However, there may be some walking, standing, bending, carrying of light items, such as papers books, and small parts, or driving an automobile. No special physical demands are required to perform the work. Working on off-tours, rotating shifts, or regular overtime may be required along with being assigned to various locations within the area of responsibility as required.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Valid State Driver's License

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Receiving, monitoring, and processing routine and emergency calls from a variety of sources that need police, fire, medical, or other emergency services. Using various databases, i.e., Colorado Crime Information Computer and National Crime Information Computer, to access sensitive law enforcement information, such as: criminal histories, arrest warrants, driver records, vehicle registration, stolen property, and firearms. Coordinating with various Federal, State, and local law enforcement officials for coordination of emergency situations. Providing interpretation of regulations, procedures, and methods. Preparing and submitting after action reports with findings and recommendations to supervisors for review. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for the GS-06 level.

Contacts

• Address Eastern Colorado HCS Denver 13611 E. Colfax Ave Aurora, CO 80045 US
• Name: Cassandra Nehring
• Phone: 303-399-8020
• Email: [email protected]