The Area of Consideration for this vacancy announcement is local for Rock Island Arsenal, Illinois. First cut off will be Thursday, December 21, 2023. Applications must be received by 11:59 PM (EST). Applications received will be reviewed and possibly referred to the Selecting Official. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Duties

In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilities and machinery. Assists patrons in use of the facility by checking out equipment, providing safety instruction, demonstrating new equipment, teaching classes, etc. Plans, conducts, publicizes and arranges support for special events, social activities, tournaments and related functions. May provide work guidance to other staff. Performs other duties as assigned.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• Incumbent may also be required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities.
• Must be able to lift 40 pounds.

Qualifications

Work experience which involved dealing with the general public.

Education

This job does not have an education qualification requirement.

Contacts

• Address BG-NAF-W6B9AA USAG ROCK ISLAND ARSENAL DO NOT MAIL Rock Island, IL 61299 US
• Name: Rock Island NAF HR
• Phone: 309-782-1584
• Email: [email protected]