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Duties

WHAT IS THE COMMUNICATION & LIAISONDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Communication & Liaison Communications The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provides senior level consultation to IRS executives and managers, operational tax administration experts, and business unit communication counterparts in developing internal communication plans. Formulates and recommends policies, programs and services, and procedures governing the dissemination of information to internal stakeholders (executives, managers, employees). Provides communications solutions (information/tools for communications) for delivery or for message owners to be effective messengers of communication and organizational culture. Designs and conducts studies, using a variety of resources and methodologies for collecting data (e.g., focus groups, industry information, surveys, and compliance research) to measure the effectiveness of internal communications programs in meeting agency strategic business objectives. Analyzes study data, draws conclusions and makes recommendations for improving effectiveness of key agency initiatives.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 level in the Federal Service. Examples of specialized experience includes experience that demonstrates planning, developing, coordinating and implementing a comprehensive internal communications program that required a knowledge of a wide range of communication requirements and techniques. This knowledge is generally demonstrated by assignments where you analyzed a number of alternative approaches in the process of advising management concerning major aspects of the internal communications program. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address CL - Communications 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748