This position is located in the Pacific District Office. The incumbent serves as a Management Analyst and member of the professional staff for the Director of the Pacific District Office. The incumbent is responsible for conducting evaluative studies and serving as a consultant to the District Director on pertinent issues associated with the effectiveness and efficiency of the VBA field office operations as they relate to the delivery of benefits and services to Veterans.

Duties

Responsible for coordination of program initiatives, projects and policy changes to all business lines and staff offices, aligned under the Pacific District Office, on matters relating to the administration of a comprehensive array of Veteran's benefits and administrative services; Reviews and evaluates planned management goals and objectives of Veterans Benefits Administration (VBA) Regional Offices; Provides consultation in the development of achievable performance measures that also assure the quality and consistency of a benefit delivery system; Conducts comprehensive studies concerned with the identification of VBA operational elements; Participates in the monitoring, tracking and evaluation of operational workload indicators and workload systems for the Regional Offices; Prepares reports for the District Director concerning Regional Offices workload and performance; Provides major input in the development or revision of Field and District Office policies, standard operating procedures, or other administrative directives related to field office operational effectiveness; Serves as a liaison with VBA program officials to facilitate the development of strategic plans and project management; and Provides sound advice and guidance to station management in achieving Regional Office objectives. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Standard 5-day, 8 hours, full time (40 hours a week) 8:00 am to 4:30 pm (AZ Time) schedule; Hours may vary to effectively carry out the mission. Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Management Analyst 25592A/ 25593A Relocation/Recruitment Incentives: PCS (BVO) Relocation Expenses and a $15,000 Relocation Incentive is ONLY authorized for selectee/s choosing to physically relocate to the Official Duty Station location of Phoenix, AZ. If the selectee/s choose to relocate to a location other than Phoenix, AZ within the Pacific District PCS (BVO) Relocation Expenses and Relocation Incentive will NOT be authorized. Three (3) year service agreement is required Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2023/general-schedule/

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/11/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-12 or GS-13(or higher) and the promotion potential of your current position must be at least GS- 13. You must provide a copy of your most recent SF-50, "Notification of Personnel Action" showing that you are in the competitive service and the highest grade or promotion potential held. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess (1) year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates (1) year time-in-grade. General Adjustment and Award SF-50's cannot be used for time-in-grade verification purposes. Specialized Experience: You may qualify based on your experience as described below: Specialized Experience (GS-12): To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience must demonstrate the following: basic qualitative and quantitative techniques in order to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations. Skill in applying communication techniques sufficient to present plans and proposals convincingly and negotiate the same. This experience may have been gained across all VA business lines. Specialized Experience (GS-13): To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience must demonstrate the following: comprehensiveexperience with both quantitative and qualitative techniques in order to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations. Must also demonstrate comprehensive and authoritative communication skills to present and articulate findings to upper level management; and experience with orunderstanding of continuous process improvementstrategies within the VA. This experience may have been gained across all VA business lines. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VBA Human Resource Center - Denver 155 Van Gordon St Lakewood, CO 80228 US
• Name: Rodrigo Armendariz
• Phone: 515-323-7575
• Email: [email protected]