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Duties

WHAT IS THE APPEALS DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Independent Office of Appeals, Shared Team Administrative Redact Support The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Analyzes proposed and existing Office procedures and directives for conformance to existing policy and procedures, for clarity, to avoid duplication or conflict with other issuances, and to recommend appropriate corrective action. Assures an understanding of the Area Directors' view on various problems and work situations not requiring a comprehensive technical knowledge of Appeals issues. Reviews and identifies trends that affect administrative operations for the Organization and recommends new or changed procedures to resolve potential or existing problems. Supports operational reviews and special projects carried out by the Directors. Gathers requested information and statistics; researches a variety of issues; summarizes and assembles data and provides necessary supporting documentation for correspondence and/or reports for the Area Directors' use. Develops, installs and maintains systems for control of the location, arrangement, access to, and use of files (electronics and paper); for maintenance, transfer, and disposition of records; for development of reference indices; and for provision of similar or related services. Maintains confidential files required by the Area Directors and other administrative and general files in the office. Prepares and reviews a number of highly confidential and sensitive documents. Prepares and maintains recurring and ad hoc reports using prescribed formats and sources of information applicable to the program. Uses a variety of computer software programs involving the application of word processing, spreadsheet, slide- presentation, and statistical database programs to input, update, retrieve, gather, and generate data or reports. Uses and operates various office machines.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS-07: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes providing office administrative support, such as gathering and analyzing information to present to management, preparing correspondence, maintaining a calendar and writing meeting agenda/meeting notes for support services. Experience giving presentations at group meetings on new clerical/technical office procedures. Experience in problem solving by analyzing facts and recommending solutions to management. Experience in communicating effectively both orally and in writing. AND You must meet the following special requirements: Typing Proficiency: Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position. Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address Appeals - Shared Team Administrative Redact Support 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748