This is a Washington Army National Guard Title 32 Excepted Service Bargaining Unit Technician position: IT SPECIALIST (CUSTOMER SUPPORT) Location: Washington G1 Personnel CAMP MURRAY, Washington 98430 Army National Guard Units Appointment Type: Permanent, excepted service Advertised as: ENLISTED This announcement may be used to fill one or more vacancies.

Duties

A GS-2210-9/11, IT SPECIALIST (CUSTOMER SUPPORT):

Requirements

Qualifications

GENERAL EXPERIENCE: Include experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. SPECIALIZED EXPERIENCE: GS-09 - Must have at least 24 months experience or 1-year specialized experience equivalent to at least the next lower grade that included experience, education, or training receiving, maintaining, and issuing data storage media for computer operations. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language. Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow. Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. GS-11 - Must have at least 36 months experience or 1-year specialized experience equivalent to at least the next lower grade that includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Education

Education Requirements:
High School Diploma or GED.

Substitution of Education for Specialized Experience:
Not Applicable.

To receive credit for Education, you must provide transcripts or other documentation of proof to support your Educational claims.

Contacts

• Address Washington G1 Personnel BLDG 15 41ST DIVISION WAY CAMP MURRAY, WA 98430 US
• Name: WA HRO Staffing Section
• Phone: 253-512-8260
• Email: [email protected]