This position is located within the Veteran Readiness and Employment Division (VR&E). This incumbent of this position will serve as a Supervisory Vocational Rehabilitation Counselor for the Veteran Readiness and Employment (VR&E) Division. The position supervises VR&E staff and is responsible for the administration and workflow of the division. The incumbent exercises technical and oversight responsibility through subordinate employees for the VR&E Division.

Duties

The Assistant Vocational Rehabilitation and Employment Officer (AVREO) will serve as the professional consultant and expert in conduction, administering and advising in the areas of education, psychology testing and evaluation, counseling, rehabilitation, job accommodation, and placement for professional counseling staff. The AVREO is responsible for the administration and workload management of the Vocational Rehabilitation and Employment (VR&E) Division, to assure that performance goals in the areas of timeliness, accuracy, cost, customer satisfaction and employee development are achieved. The AVREO has familiarity with all phases of the VR&E Division to interview claimants' in-person or over the telephone and to elicit information essential to resolve concerns or obtain necessary evidence so claims may be properly adjudicated for disabled Veterans receiving Veterans Administration (VA) benefits. The incumbent will provide administrative and technical supervision necessary for accomplishing the work of the VR&E Division at the Phoenix Regional Office and satellite offices as full assistant to the Vocational Rehabilitation and Employment Officer as follows: Ensures consistent, correct determinations are accomplished in situations where existing guidelines do not readily yield identifiable answers. Gathers and interprets a wide range of data addressing service concerns, and recommends appropriate actions based on the data. Communicates with other federal, state, and rehabilitation agencies to coordinate services. Communicates with various schools in resolving training problems. Addresses program issues with contractors and other VR&E offices. Resolves Veteran issues through in-person, telephone, and written communication. Analyzes and interprets laws, regulations, and rules as they effect the establishment of new policies, procedures, and methods of of service delivery. Plans and assigns work activities for subordinates, with final technical authority over the final work product. Provides advice, counsel, and instructions to individual employees on both technical and administrative matters. Promotion Potential: NONE Work Schedule: Monday-Friday 7:30am-4:00pm Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: 002760 Relocation/Recruitment Incentives: Authorized Financial Disclosure Report: Required - Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450, under 5 CFR 2634.904(a) prior to entering on duty and annually thereafter. Physical Requirements: The work normally involves mental rather than physical exertion. The work is sedentary. Typically, the employee may sit comfortably to do the work. No special physical demands are required to perform the work.

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a supervisory probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/8/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials (multiple SF-50s are allowed). Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: A thorough knowledge of general laws affecting Veterans' testing and evaluation, rehabilitation, job development and job placement and a full and complete knowledge of Chapters 18, 30, 31, 34, and 35 of Title 38, USC. Documented specialized experience will illustrate the ability to conduct, administer and advise in areas of education, training, counseling and psychology affecting the entire field of VA's vocational rehabilitation and employment programs. This position does have an Individual Occupational Requirement (IOR) that must be met in addition to the Time-In-Grade and regular specialized experience qualifications. In order to qualify for this position, you must have the education listed below: Satisfactory completion in an accredited college or university of all the requirements of a master's degree in rehabilitation counseling (including a supervised internship), or a master's degree in counseling psychology or a related field, INCLUDING at least 30 semester hours of coursework in such areas as foundations of rehabilitation counseling, human growth and development, counseling theories and techniques, vocational assessment, career development, job placement, case management, and medical/psycho-social aspects of disability. For master's degree programs without a supervised internship, substitution of successful professional experience **following completion of your degree** must be one full year in direct delivery of vocational rehabilitation services to adults with disabilities in rehabilitation programs, other than those in correctional facilities

Education

There is no authorized substitution of education, for the specialized experience required at the grade level GS-13.

This position requires specific coursework and/or a degree to meet the basic education requirement. You must submit an official transcript(s), unofficial transcript(s), or a list including college/university name, courses, grades earned, completion dates, and quarter and semester hours earned with your completed application package. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section. If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent.

As a reminder, If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including college/university name, courses, grades earned, completion dates, and quarter and semester hours earned. An unofficial or official copy of your transcripts must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Phoenix Regional Benefit Office 3333 North Central Ave Phoenix, AZ 85012 US
• Name: Jaime Torres
• Phone: 515-323-7575
• Email: [email protected]