The Kansas City VA Medical Center is looking for a Health Technician. The Health Technician is assigned to a Community Based Outpatient Clinic (CBOC) as part of the Kansas City VA Medical Center. The CBOCs are aligned under the Primary Care Service Line and assist in providing outpatient medical care to Veterans in rural areas.

Duties

Kansas City Veteran's Affair is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Major duties include but not limited to: Collects, labels, and processes a variety of specimens (drawing blood by means of venipuncture, obtaining urine and other specimens). Maintains laboratory equipment and controls supplies. Provides clinical support and assists physicians/providers and nurses as needed. Provides support to clinical personnel through taking messages, retrieving clinical information, scheduling appointments, tests, procedures, arranging travel and notifying patients by phone and/or letter of future appointments/tests. Reports all patient complaints (pain, environment or dissatisfaction with service provided) to the Clinic Nurse Manager. Records vital signs and other significant patient data in the electronic medical record. Communicates with all individuals in a courteous, tactful, helpful, ethical and understanding manner. Performs other duties as assigned. Work Schedule: 8-hr shift between the hours of 6:30am - 4:30pm, Monday - Friday Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health Technician/PD08326A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/08/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collecting, labeling, and processing a variety of specimens (drawing blood by means of venipuncture, obtaining urine and other specimens); providing program/administrative support functions (i.e., handling telephone calls, taking messages or transferring the call; scheduling patients for appointments; checking patients in/out, including retrieving clinical information and providing appropriate records for physicians/nurses). You will be rated on the following Competencies for this position: Customer Service (Clerical/Technical)Patient CareSpecimen Collection Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, pushing and reaching over head. Transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Kansas City VA Medical Center 4801 Linwood Boulevard Kansas City, MO 64128 US
• Name: Tia Glenn
• Phone: 804-696-1246
• Email: [email protected]