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Job opening: Program Manager

Salary: $132 368 - 172 075 per year
Published at: Nov 27 2023
Employment Type: Full-time
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Operations Directorate, Planning, Program Analysis and Evaluation Division, located in Washington, DC. This announcement will be open for 5 business days OR until the first 50 applications have been received, whichever happens first.

Duties

The purpose of the position is to serve as a Program Manager over a critical program segment for which both the scope and effect of the work have CBP-wide or program office-wide impact. This position starts at a salary of $132,368.00 (GS-14, Step 1) to $172,075.00 (GS-14, Step 10) with promotion potential to $172,075.00 (GS-14 Step 10). Typical work assignments include: Planning and managing Analytical Service Branch program operations within the Office of Trade (OT) Operations Directorate including supervising staff performance; managing branch unit budget training procurement and related administrative functions. Managing the production and dissemination of trade statistics, develops cyclical and ad-hoc trade data reports including but not limited to trend and economic impact analysis for the purpose of informing trade facilitation and enforcement decision-making and planning. Representing Office of Trade in CBP data governance bodies collaborate with CBP Statistical Officials on statistical methodology to ensure the use of techniques that provide optimal levels of data quality and provide input to the Learning Agenda in support of the Evidence Act. Providing trade data quality assurance to ensure accuracy relevancy and integrity of trade data and expertise in data analyses strategies that will drive agency performance and informed decision-making Managing analytical initiatives including developing research proposals and feedback programs; designing analytical products using software/visualization tools to better inform and support Office of Trade and CBP decision-making processes.

Requirements

Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing technical direction in project management, team building, facilitation, process improvement analysis, and the methodology required to develop and substantiate a business case for the selected project. Utilizing various analytical methodology including, but not limited to, a wide range of statistical methods and tools, mathematical techniques, and process mapping. Working with senior leadership as a change agent in assuring, directing, and performing the steps necessary to create business cases within established budgets and timeframes. Managing the development, assignment, and higher-level clearance of goals and objectives of subordinate organizational units or lower organizational levels. Leading complex projects, often cutting across organizational/activity lines. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/01/2023. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

  • Address Office of Trade Please read entire announcement Please apply online Washington, DC 20229 US
  • Name: CBP Hiring Center
  • Phone: 952-857-2932
  • Email: [email protected]

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