This position is located in the Nutrition and Food Services (N&FS) at the Jesse Brown VA Medical Center, Chicago, IL, and is responsible for supervising the Nutrition Communication Center (NCC) activities ensuring compliance with all regulatory policies and procedures.

Duties

Major duties and responsibilities will include: Coordinates and directs the daily operations of the NCC and nourishment areas. Uses standards, policies, procedures, diet manuals, modified menus, and production sheets to guide the work. Directs the work activities of employees, appraising performance, and promotes courteous and cooperative working relationships. Provides guidance pertaining to food service-related work assignments and ensures the quality and quantity of work performed. Controls usage of subsistence and supplies to promote cost-containment. Inspects work areas to assure high standards of sanitation. Ensures staff supervised receive and complete all necessary training. Resolves information technology issues related to integration of VISTA, Get Well Network/Touch Tone Dining and N&FS Systems Oversees menu/recipe changes and all necessary updates in food service system (any commercial of-the-shelf (COTS) program) Consults with clinical nutrition staff to resolve tray ticket issues with complex diets. Provides accurate and timely registry of menu items available to patients, food production and inventory team, clinical staff, etc. Serves as a resource to ensure accurate interpretation of diet orders, identification of mistakes and ensures appropriate corrective action is taken. Handles patient problems and complaints related to N&FS as appropriate. Performs clinical functions to include interviewing new admissions to obtain patient history monitoring changes in weight, food intake, appearance, etc.; providing nutritional counseling maintaining dietetic reports; calculating and documenting patients' calorie and protein daily intake; and consults with Dietitian to recommend adjustments to patient diet plans. Participates in performance improvement activities by assisting in the development of indicators and monitors, data collection and analysis, corrective actions and preparation of reports. Ensures compliance with all regulatory agency standards, including state, federal and Joint Commission Performing related duties as required. Designated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received. Work Schedule: Various Work Schedules. Available work schedules will be discussed at interview. Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health Technician (Dietetic)/PD99799S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, facility applicants must meet all requirements within 30 days of the closing of this announcement. Non facility applicants must meet all requirements by the closing date of this announcement, 12/06/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-6) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of this Supervisory Health Technician - Nutrition Communication Center Coordinator position. Specialized experience includes leading administrative and trade skilled employees; providing technical assistance with specialized computer systems, programs and/or software applications; providing training for staff on specialized computer systems/software, and security issues; assisting with providing nutritional care services to patients; collects and analyzes data to prepare reports. Applicants should possess effective communications skills and show duties performed support medical and/or health personnel such as Nutritionists or Dietitians. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. --OR-- Education: Successfully completed one (1) full year of graduate education (or 18 semester hours) with a major that included courses directly related to the work of this position (i.e., nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). Such graduate education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. --OR-- Combination: Equivalent combination of successfully completed graduate-level education and specialized experience, as described above, which meet the total qualification requirements for this grade level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college, or university. NOTE: Your experience must be documented in your resume and transcripts are required. You will be rated on the following Competencies for this position: CommunicationComputer SkillsEducation and TrainingFood ServiceManages Human Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Demands and Work Environment: Requires mainly standing and walking, with some bending, stooping, reaching, pushing, and pulling. Must be able to lift and move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing over 20 pounds with assistance of lifting devices or other employees. Some activities are sedentary, requiring some work at the computer terminal. Work is performed in an office setting or kitchen setting and involves everyday risks which require normal safety precautions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Jesse Brown Department of Veterans Affairs Medical Center 820 South Damen Avenue Chicago, IL 60612 US
• Name: Felicia Davis
• Phone: 312-569-8107
• Email: [email protected]