The primary purpose of this position is to provide programmatic and administrative support to the Executive Leadership Team including Medical Center Director, Associate Director, Chief of Staff, and the Executive Staffers. The incumbent is responsible for the maintenance of effective office support systems, procedures and communications to ensure the smooth pattern of work and information flow in these offices to meet the needs of the Executive Leadership Team (ELT) and facility.

Duties

Duties include, but are not limited to: Supporting daily coordination of operational activities within the ELT services and works with other staff/services to assist with strategic plans, utilization of budget call programs, identify areas of opportunity and resolve problems. Creates, edits, retrieves, stores, prints and routes a wide range of documents in final form from handwritten drafts and electronic mail. Assembles agenda for committees under the jurisdiction of the ELT. Provides customer service to all front office visitors including veterans, their representative(s), visitors and all VA employees. Screens calls and determines the nature and priority of the communication and decides whether the call requires the attention of members of the ELT or can appropriately be referred to another staff member. Screens all correspondence prepared for the ELT and/or Executive Staffers signature for clarity, response completeness, grammatical and procedural correctness, returns inadequate submissions with instructions for completion. Receives, schedules, refers, and contacts members of the staff, agency, and persons outside the agency ranging from other government agencies to the public. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday07:00AM -04:00PM Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Secretary/PD133540 and PD13350 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/30/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. For a GS-08 position you must have served 52 weeks at the GS-07.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: GS-07 Specialized Experience: You must also have one year of experience equivalent to the GS-6 level. Do you possess the experience listed below? Examples of specialized experience would typically include, but are not limited to: clerical and administrative support functions, screen requests for information, personally provide authorized information from files and records or advice on established procedures, assemble information for use in reports, follow up on commitments made in meetings and refer non-routine requests to the appropriate staff members. GS-08 Specialized Experience: In addition to meeting the basic requirements, you must also have one year of experience equivalent to the GS-7 level. Do you possess the experience listed below? Examples of specialized experience would typically include, but are not limited to: Creating, editing, storing, printing an routing documents; customer service to all front office visitors including veterans, their representative(s), visitors and all VA employees; Screens calls and determines the nature and priority; Scheduling appointments. You will be rated on the following Competencies for this position: ClericalCustomer ServiceInterpersonal SkillsTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary however, requires carrying objects such as files, books, recycling and binders. Incumbent must be able to lift 30 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Sheridan VA Medical Center 1898 Fort Road Sheridan, WY 82801 US
• Name: Jennette Stroud
• Phone: 515-323-1412
• Email: [email protected]