About the Position: This position is located at Little Rock Air Force Base, Arkansas. This is a Direct Hire Solicitation

Duties

Processes completed paperwork through proper channels. Ensure up-to-date demographics and medical information are on file. Performs maintenance and reviews of medical records to ensure they are maintained in accordance with current Air Force regulations/instructions and other established guidelines. Hard and/or electronic copies of historic medical documentation will be pulled, new computerized encounters, laboratory and radiology reports will be printed/obtained from various civilian agencies for processing as needed. Answers questions such as those dealing with the availability of medical appointments, procedures for obtaining an appointment, and requests for appointments or appointment changes for the medical facility. Screens and distributes incoming mail and electronic messages to the appropriate staff members and identifies what needs to be brought to the attention of the supervisor. Assists section with answering telephone within a reasonable timeframe. Greets all patients in a courtesy manner and assists walk-in patients with any patient administration function.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• This position is a Testing Designated Position subject to pre-employment screening and random drug testing. Selectees will be required to consent to participation in random drug urinalysis testing.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• Must be able to obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross. Advanced certification (e.g., ALS) does not supersede BLS.
• This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing clerical or receptionist duties such as record keeping, answering calls, receiving patients, scheduling medical appointments; providing information to patients, medical staff, or the general public; and using a computer and office automation software or programs. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83AG DHA STAND-ALONE MKT-LITTLE ROCK AFB DO NOT MAIL Jacksonville, AR 72076 US
• Name: Army Applicant Help Desk