This position is for one of the various teams within Human Resources Management for the U.S. Forest Service. The position performs technical advice and assistance on basic questions in support of Human Resources Specialists to one or more specialized functional areas. For additional information about the duties of this position, please contact our POC at: [email protected].

Duties

Duties listed are at the full performance level. Provides technical support in recruitment and placement activities for a wide variety of external or internal recruitment actions. Researches, analyzes, and provides written advisory opinions under the guidance of an HR Specialist. Applies information and guidance from federal regulations, manuals, information systems, and other resources. Employs advanced professional customer service communication techniques to ensure professional and productive voice, written, and electronic communications with customers. Uses computer, word processing and/or other office automation equipment and various software programs to accomplish daily work.

Requirements

• Must be a U.S. Citizen or National.
• Males born after 12-31-59 must be registered for Selective Service or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one-year probationary period, unless previously served.
• Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.

Qualifications

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Specialized Experience Requirement: For the GS-05 level: Applicants must have one (1) year of specialized experience equivalent to at least the GS-4 grade level. Specialized experience is defined as one (1) or more of the following: Performed clerical support work and handling sensitive personnel information in human resources; and/or medical, legal, regulatory, or retail customer focused operations; and/or Answered inquiries; and/or Entered data into automated information systems; and/or Reviewed information requests to ensure all required information has been provided. OR A bachelor's degree or four (4) years of successfully completed education above high school; OR A combination of successfully completed post-high school education (in excess of the first 60 semester / 90 quarter hours) and specialized experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. For the GS-06 level:Applicants must have one year of specialized experience equivalent to at least the GS-5 grade level. Specialized experience is defined as two (2) or more of the following: Provided technical advice on human resources and personnel request; and/or Assisted with a variety of duties within human resources; and/or Provided guidance to customers and colleagues on assigned routine human resource request; and/or Performed any of a variety of clerical/technical support in areas such as: personnel processing, administering employee payroll, classifications, employee benefits, worker's compensation, employee training and development, personnel security & performance management, recruiting & hiring, or providing human resources customer service to employees. OR One (1) full year (18 semester / 27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (human resources, business admin, public admin, communications, education, information technology, human relations, or social sciences). OR A combination of successfully completed graduate level education and specialized experience. The education must have been obtained in an accredited college or university. Work Experience: Your resume must clearly document the following for each block of work experience; the beginning day, month and year the work assignment started and ended; the hours worked per week; position title, and series and grade if applicable; and description of duties performed. This information must be provided for each permanent, temporary or seasonal appointment/work assignment or volunteer work and should be clearly documented as a separate block of time. Incomplete, inaccurate or conflicting work history may not be credited for qualifications purposes. This can result in an applicant not being considered for the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To receive consideration for this position, you must meet all qualification requirements by the closing date of the announcement.

Education

See above for qualifying education in lieu of specialized experience.

Contacts

• Address USDA Forest Service HRM Contact Center DO NOT MAIL IN APPLICATIONS, SEE INSTRUCTIONS IN THE ANNOUNCEMENT. Albuquerque, NM 87109 US
• Name: HRM Contact Center
• Phone: 1-877-372-7248 X2
• Email: [email protected]