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Duties

WHAT IS THE DIVISION? A description of the WI- WAGE AND INVESTMENT business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: WI - CARE-CUSTOMER ASSISTANCE, RELATIONSHIP AND EDUCATION The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. SPECIALIZED EXPERIENCE: GS-14 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience in a wide range of qualitative and quantitative methods including financial methods to design and conduct comprehensive studies and projects and to assess and improve program effectiveness of complex management processes and systems where you will research and investigate new or improved business and management practices for application to operating programs; Experience using project management tools and techniques to plan, schedule, implement, closeout, and evaluate complex financial projects; Experience in team management techniques to plan, organize, and direct team study work; Experience using budgeting methods and techniques to prepare analyses and estimate resource needs; Experience using administrative laws, policies, regulations, and precedents to prepare recommendations affecting financial program execution, evaluate new or modified legislation for potential impact upon agency operations and adapt into program goals; Experience in oral communication techniques to present findings, negotiate solutions to disputed recommendations; Experience in written communication techniques to prepare directives, policy statements, legislative proposals, financial reports and other written guidelines.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-14 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience in a wide range of qualitative and quantitative methods including financial methods to design and conduct comprehensive studies and projects and to assess and improve program effectiveness of complex management processes and systems where you will research and investigate new or improved business and management practices for application to operating programs; Experience using project management tools and techniques to plan, schedule, implement, closeout, and evaluate complex financial projects; Experience in team management techniques to plan, organize, and direct team study work; Experience using budgeting methods and techniques to prepare analyses and estimate resource needs; Experience using administrative laws, policies, regulations, and precedents to prepare recommendations affecting financial program execution, evaluate new or modified legislation for potential impact upon agency operations and adapt into program goals; Experience in oral communication techniques to present findings, negotiate solutions to disputed recommendations; Experience in written communication techniques to prepare directives, policy statements, legislative proposals, financial reports and other written guidelines. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". You must meet the following special requirements: BILINGUAL POSITIONS: If applying to a bilingual position, you will be required to demonstrate proficiency in Spanish You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address WI - CARE-Customer Assistance, Relationship and Education 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748