The position is located within one of seven CPACs, organizationally aligned under the Chief Financial Officer, in the Accounts Management department - VAMC Madison, WI. The CPAC is a regionally consolidated business entity established to enhance revenue within VHA using an industry-best model built on regional management of key aspects of the revenue cycle, process standardization, accountability, and economies of scale for 18 VISNs and over 135 VAMCs nationally, including US territories.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-7. At the GS-6 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-7. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Major Duties: Performs a wide variety of Agency fiscal functions such as accounts receivables, debt collection activities, third party liability, and general accounting/agent cashier functions. Reviews, researches, analyzes all accounts receivable records and documentation, to ensure all data maintained is accurate, current, and proper based on Agency regulations, policies, Federal Laws and Directives. Maintains account receivable supporting documentation and performs required follow-up action to ensure proper debt collections procedures are adhered to on follow-up phone calls and letters and for proper due process rights in accordance with Federal Laws and Agency Policies. Read and interpret insurance payer contracts and payment fees schedules to make a determination on payments received to ensure Government debts are repaid within established guidelines. Interpret vendor intent from available data and complete documents in the required format; recommends approval or denial of compromise and details discrepancy and returns incomplete or discrepant information to requester for clarification. Review and verifies the validity of Request for Recoupment against benefit eligibility records, insurance data; vendor data and claim payment history. Researches and locates documents for missing information and ensures adequate justification documentation is in place to support the refund or rebuttal of refund request. Reviews bill of collection for accuracy against submitted documentation, vendor address, fund control point, fiscal year, fund appropriation, claim refund payment, recoupment reason, etc. Reconciles, advises, and return all discrepancies to billing department. Audits bill of collection and billing documents for error, omissions, duplications, inconsistencies. Determines correct transaction type, budget fiscal year, fund control point, cost center, budget object code and reason for bill recoupment. Performs other administrative or technical duties as assigned. Work Schedule: Full-Time Employment: 8:00am - 4:30pm Monday - Friday Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required

Requirements

Qualifications

For GS-6: Possess at least one (1) year of specialized experience to perform the duties of this position. To be creditable, this experience must have been gained to at least the equivalent of the next lower grade level of (GS-5) in Federal service. Specialized experience is performing a variety of accounting or financial functional areas to research, analyze or investigate problems or errors that require reconciling and reconstructing incomplete information; performing of agency fiscal functions such as accounts receivables, debt collection activities, third party liability, and general accounting/agent cashier functions. OR For GS-7: Possess at least one (1) year of specialized experience to perform the duties of this position. To be creditable, this experience must have been gained to at least the equivalent of the next lower grade level of (GS-6) in Federal service. Specialized experience is performing a variety of accounting or financial functional areas to research, analyze or investigate problems or errors that require reconciling and reconstructing incomplete information; performing of agency fiscal functions such as accounts receivables, debt collection activities, third party liability, and general accounting/agent cashier functions; reviewing bill of collection for accuracy against submitted documentation, vendor address, fund control point, fiscal year, fund appropriation, claim refund payment, recoupment reason, etc. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Customer Service (Clerical/Technical)InsuranceManages and Organizes InformationTechnical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work may require some physical effort such as standing, walking, bending or sitting. There are no special physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address VA NCCPAC Madison 8001 Terrace Ave Middleton, WI 53562 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]