The Social Worker (Program Coordinator) is located at the Mental Health Service, VA Augusta Health Care System in Augusta, GA. The Incumbent coordinates interdisciplinary staffing and operations as a Program Coordinator of the Disruptive Behavior Committee (DBC) serving as Chair/Co-Chair.

Duties

The Social Worker (Program Coordinator) duties and responsibilities include, but are not limited to the following: FUNCTIONS: Disruptive Behavior Committee (DBC) Participate in monthly DBC Community of Practice and Violence Risk Assessment conference calls provided by Central Office -WVPP. Coordinates and manages an interdisciplinary team (known as Disruptive Behavior Committee). Team members include Chief of Police or designee, Patient Advocates, Patient Safety Personnel, Physicians, Pharmacists, Nursing, Mental Health Professionals, Regional Counsel (Ad-Hoc), Labor partners, and other clinical and non-clinical personnel and executives. Chairs the DBC, provides oversight and coordination of health care system-wide efforts to prevent, reduce, manage, triage and respond to incidents of threatening, violent, or otherwise safety-compromising behaviors perpetrated by patients, visitors, and other non-employee beneficiaries of the VHA. Oversees and coordinates day to day business of the DBC. Works with Administrative support and/or Program Specialist to produce agenda with timely follow-up to all decisions. In conjunction with the WVPP Manager and WVPP team, implements, education, training and updates for VAAHCS Prevention and Management of Disruptive Behavior and Workplace Violence Prevention or other related VAAHCS policies or standard operating procedures for the implementation of VHA Directive 1160.08 and other laws, policies and guidance. Manages computer-based flagging systems through VISTA and CPRS; manages Behavioral Patient Record Flags to include, flag entry and flag review every 2 years maximum or upon status change. Identifies and reviews flags of new VAAHCS patients and notifies/coordinates with other site DBC points of contact when transferring flags to other VHA sites communicating any risk relevant data to that site. Follows procedures including timely response to Order of Behavioral Restriction request for reviews. Manages all VISN and Central office requests for information about disruptive behavior training or any data about disruptive behavior incidents. Interfaces with VAAHCS police, Office of Inspector general (OIG) and coordinates care programs to manage patients with disruptive behavior. Works closely with the Workplace Violence Prevention Program (WVPP) manager to ensure all local and national policies and directives are being met. Provides expert consultation with VAAHCS clinical and treatment providers, staff and prescribers regarding management of disruptive patients. Provides guidance to all VAAHCS employees on managing disruptive behavior commensurate for their level of training. Works closely with the ACOS, MHS, the Chief of Staff, other executive leadership, and service line leadership to ensure the DBC operates within local and national best practices. Prevention and Management of Disruptive Behavior (PMDB) Supports the PMDB Coordinator in education of PMDB based on WBRA results. Obtains and maintains PMDB Certified Facility Trainer status within 90 days of hire or whenever soonest available Train the Trainer class is offered. Supports PMDB classes by providing instruction for VAAHCS employees on a recurrent and ongoing basis with frequency determined based on need and availability but no less than once a month or whatever is needed to maintain PMDB facility trainer status. Employee Threat Assessment Team (ETAT) Serves on the Employee Threat Assessment Team (ETAT). Coordinates with WVPP Manager to assess, triage, and manages ETAT cases as needed.. Workplace Behavioral Risk Assessment (WBRA) Assists in leading and coordinating the annual Workplace Behavioral Risk Assessment based on data collection and analysis of DBRS through the year. Clinical Teaching/Training Provides clinical supervision to students, interns and fellows including but not limited to serving as social work field instructor and/or task supervisor. Supports activities of the VAAHCS Mental Health Training Programs and provides/participates in relevant educational seminars, meetings, subcommittees and workgroups. Provides training and guidance to other health professions trainees/staff. Miscellaneous Serves as an advocate for recognizing the role trauma and stress plays in system operations. Works collaboratively with executive leadership, internal stakeholders, and community partners to identify, assess, and manage individuals and/or circumstances that may pose a threat of violence toward the organization or its staff. Work Schedule: Monday-Friday, 8:00am to 4:30pm (subject to change based on agency need). Compressed/Flexible:Available. Telework: Available. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Available to qualified Candidates. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not require.

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Physical Requirements. Applicants must pass a pre-employment physical exam/screening. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates GS-12, Social Worker (Program Coordinator) Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. AND Licensure/Certification. Individuals assigned as Social Worker (Program Coordinator) must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. AND Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. Assignments: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS-12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts. References: VA Handbook 5005/120, Part II, Appendix G39 dated September 10, 2019. The full performance level of this vacancy is GS12. Physical Requirements: The incumbent must be in overall good health, able to sit at a desk working at a computer, engage in light to moderate physical activity including sitting, walking, bending, and carrying supplies. The incumbent must be able to perform primarily light and sedentary duties with occasionally moderate physical demands with reasonable accommodation, if necessary, without endangering the health and safety of the Social Worker or others. Position requires walking throughout the clinic and/or Medical Center, standing for extended periods of time, and involves sitting at a computer and in counsel and consultation with Veterans and interdisciplinary teams. Position may require minimal travel into the community to meet with community agencies and partners who aid, help, and provide support to the Caregiver Support Program, its Veterans, and caregivers. This position also requires close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and repetitive motions of the wrists, hands, and/or fingers.

Education

IMPORTANT: A Transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Charlie Norwood VA Medical Center One Freedom Way Augusta, GA 30901 US
• Name: Cecelia Perkins
• Phone: 5409822463 2403
• Email: [email protected]