The Voluntary Services Specialist assists the CDCE/Voluntary Services Officer in developing short and long-range plans for the accomplishment of CDCE/Voluntary Service program goals and objectives; develops and implements programs and program changes to meet the facilities' or other VA affiliated program's needs.

Duties

Establish and operate a community-based volunteer program. Coordinate referrals with administrative and/or clinical staff. Establish volunteer recognition activities. Provide support and guidance to clinical/and other staff members on the requirements of supervising volunteers. Create new and unique volunteer personnel assignments to meet the needs of the customer. Assist in the development, coordination, and management of an organization's voluntary services program. Operate a company/organizational vehicle/car as required, in the performance of required duties. Work with community partners and staff members within a health care system. Provide support for volunteer and donor activities for customers served. Provide support for community outreach efforts by providing volunteers and community involvement. Identify needs and develop a range of community resources to support programs with volunteers and donations. Generate a donation program to support various initiatives. Manage programs associated with volunteers to include, recruiting, interviewing, and evaluating prospective volunteers. Develop a screening and training program for volunteers. Match volunteers with customers appropriately. Determine volunteer schedules. Provide ongoing training for employees, documenting outcomes of training. Perform administrative duties for the department which include working with an automated timekeeping management system and completing required paperwork. Provide support and guidance to volunteers via telephone or through other forms of communication. Compile data and reports for tracking and evaluating the efficiency of assigned program. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 7:30am-4:00pm Position Description/PD#: Voluntary Services Specialist/PD99853S, PD99853-S, and PD99853 S Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 11/29/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Experience for the GS-07: Specialized Experience GS-07: You must have one year of specialized experience equivalentequivalent to the GS-05 grade level. Specialized experience needed: assist to develop, coordinate, and manage administrative services for programs. OR, Education: You must have successfully completed a 1 full year of graduate level education or superior academic achievement. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: You must have equivalent combination of successfully completed 1 full year of graduate level education and specialized experience at the GS-05 level directly related to the work of the position as outlined above that meets the requirements of the position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. Experience for the GS-09: Specialized Experience GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include: assist to develop, coordinate, and manage administrative services for programs; identify needs, and progressively innovate processes in the donation program. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree, or, 2 full years of progressively higher-level graduate education leading to such a degree. Education must have been obtained in an accredited college, or university. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. (Transcripts Required) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. (Transcripts Required) Experience for the GS-11: Specialized Experience GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: assist to develop, coordinate, and manage the voluntary services program; identify needs, and progressively innovate processes in the donation program; maintain, audit and inspect to ensure standards are being met. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or an LL.M. if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. (Transcripts Required) You will be rated on the following Competencies for this position: Administration and ManagementCommunicationsManaging Human ResourcesOrganizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:Work is moderately sedentary, although considerably variable. It requires a fair amount of standing, sometimes for long periods, walking, climbing stairs, and bending. Work may require some heavy to moderate lifting, transporting of materials, equipment and supplies for special events and other programs. Due to the diverse nature and scope of the work, it may require occasionally working in extreme temperatures (hot or cold). Driving or riding in a vehicle is also required on a routine basis to provide coverage, trainings, or other support at off-site clinics; attend outside community meetings; and support special events. Travel may also occur in support of outreach events and conferences. The incumbent must attend lengthy meetings both during and after regular scheduled work hours. Travel to other medical center facilities is also required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Puget Sound Health Care System 1660 South Columbian Way Seattle, WA 98108 US
• Name: Danielle Callinder
• Phone: 253-582-8440 X75465
• Email: [email protected]