Job opening: Program Manager (O-5 Billet) Non-Supervisory
Salary: $1 - 150 000 per year
Published at: Nov 17 2023
Employment Type: Full-time
Salary: Please note that the salary is dependent on the officer's rank, years in service, and location of duty station.
Duties
As the TPSU Program Manager, the incumbent will directly support the TPSU unit chief, manage programs, and closely coordinate with the TPSU emergency management specialist to manage and implement programs related to emergency planning and response. The incumbent will manage the IHSC ICE Credentials Program and coordinate IHSC's participation in the biennial Self Inspection Program. The incumbent manages IHSC Headquarters emergency communications; prepares Headquarters staff for contingency operations at the Potomac Center North location; and supports IHSC Response Group (IRG) responder readiness. These duties include, but are not limited to: developing policies, plans, and resources; developing and delivering training and exercises; evaluating and continually improving processes; and developing and using electronic tools and systems. The incumbent will routinely liaise and coordinate with leaders and staff across all IHSC divisions and units, and support IHSC contributions to other ICE programs as needed.
DUTIES AND RESPONSIBILITIES
Develops detailed plans, tasks, milestones, and schedules to ensure proper sequencing of events and tracking processes and costs throughout the life cycle of assigned programs and projects.
Reviews programs/projects to determine how to accomplish them with minimal disruption to stakeholders and mission operations, while maintaining timely results and quality customer service.
Collaborates with, and maintains productive interactions with staff; reports on status and progress of work accomplished to date; and monitors work in progress.
Plan and initiate a comprehensive evaluation system to review and analyze program performance, effectiveness, and costs; ascertain appropriate actions required to maintain or improve programs. Establish program objectives and measures; tracks and reports progress. Mitigates or corrects problem areas.
Directly manage and operate programs. Liaise with ICE and ERO program counterparts, address IHSC equities, and coordinate IHSC contributions.
Manage the IHSC ICE Credentials Program.
Coordinate IHSC contributions to the ICE Self-Inspection Program.
Promote and foster IHSC emergency preparedness and response, in close coordination with TPSU emergency management specialist and TPSU unit chief. Duties involve policies, plans, training, exercises, evaluation, reporting, and records management.
Manages IHSC Headquarters emergency communications. Primary officer to facilitate emergency alerts using the ICE Enterprise Notification System (ENS). Supports division and unit leaders manage, maintain, and use the Headquarters Recall and Accountability Roster.
Prepare Headquarters staff for contingency operations at the Potomac Center North location, in accordance with ICE and IHSC Occupant Emergency Plans (OEP). Coordinate OEP accountability officers.
Supports IHSC Response Group (IRG) and responder readiness requirements.
Maintain, exercise, and evaluate IHSC emergency preparedness and response plans.
Supports TPSU and IHSC emergency response during actual events.
Support the TPSU chief.
Contribute to TPSU strategic initiatives and annual business plan goals.
Assist in planning and implementing special projects, as needed.
Makes recommendations for action when an adjustment or a different course of action is necessary.
Other duties as assigned.
Requirements
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
- Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
- You MUST be a USPHS Commissioned Corps Officer (PHS Officer) or Call to Active Duty (CAD) candidate in order to apply for this position. Civilian employees are NOT eligible for this position.
Qualifications
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
1. A Master's Degree or higher related to nursing, healthcare administration, or health sciences from an accredited institution plus a minimum of five years of project management experience. Of the total professional experience, officer must possess at least three years of leadership, management, or administration experience.
2. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
3. Minimum of two years of professional experience working in policy development and experience in national program development and implementation.
4. Ability to analyze and effectively communicate and report collected data, synthesize lessons learned, and develop mitigation strategies or corrective actions.
5. Ability to assess, plan, organize, and complete multiple tasks and responsibilities simultaneously.
6. Ability to independently perform the functions/duties listed above, where applicable, with minimal to no supervision.
7. Ability to communicate effectively in both written and oral formats to perform the functions/duties listed above.
8. Maintain high degree of independence, initiative, and follow through on a wide range of sensitive, complex, and program issues.
9. Requires a broad and extensive knowledge of the IHSC health care system, program principles, missions and functions and applicable correctional health care standards.
10. Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.
11. Knowledge of, and proficiency in, common Microsoft Office Programs, specifically Microsoft Word, Excel, Outlook, and SharePoint.
PHYSICAL DEMANDS
1. Sitting and/or standing for extended periods of time [6-8 Hours].
2. Duty hours outside core business hours, such as evenings and/or weekends.
3. Performing repeated bending motion.
4. Average manual dexterity for computer operation.
MEMORANDUM OF AGREEMENT
U.S. Public Service Commissioned Corps officers are detailed to Department of Homeland Security as described in a Memorandum of Agreement.
SUPERVISORY CONTROLS Incumbent reports to the unit chief, Tasking and Program Support Unit.
Assignments are usually of a long-term, recurring or broadly defined nature. Officer plans, and organizes own work, determines sequence of assignments, selects and develops methods and seeks assistance from experts, stakeholders, and leadership only as needed. The unit chief reviews work to provide input and guidance and to ensure attainment of objectives.
Guidelines may be applicable to some but not all parts of assignment and may contain some inconsistencies and is partially unconfirmed. Selection and adaptation from available possibilities involving a moderate amount of modification and innovation are required.
The officer uses judgment in interpreting and adapting guidelines such as PHS policies, regulations, precedents, and work direction for application to specific cases. The officer analyzes results and recommends changes in guidelines and program policies. Innovations and modifications to accepted procedures must be approved and clearly documented.
The officer keeps the supervisor informed of the status on projects and consults with him/her on any significant problems encountered.
Contacts
- Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
- Name: IHSC Recruiting
- Email: [email protected]
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