The Social Worker Program Coordinator will be aligned with the Home-Based Primary Care (HBPC) Program which is a Special Population Patient Aligned Care Team (PACT) and an integral component of the Rehabilitation and Extended Care Services provided by the Eastern Colorado Health Care System (ECHCS). The HBPC Program provides care to Veterans that is interdisciplinary, accessible, comprehensive, coordinated, longitudinal, accountable, and patient-centered.

Duties

The HBPC Social Worker Program Manager is accountable for the management, supervision, and evaluation of care for patients enrolled in the HBPC and other VA staffed in-home programs that are organizationally aligned under HBPC. They execute position responsibilities that demonstrate leadership, experience, and creative approaches to management and coordination of complex client service provision. Leadership is characterized as substantial and continuous responsibility for population groups or integrated programs that cross service lines and/or discipline lines and influence organizational mission and health care. He/she is responsible for the management and oversight of the HBPC program and other VA staffed in-home programs, contributing to Medical Center policy development, planning, decision making, resource management and evaluation that affect the delivery of health care services to patients. The incumbent supervises assigned administrative and professional clinical staff within the HBPC program and other VA staffed in-home programs and provides mentorship throughout the Rehab and Extended Care GEC service. Office space is in the Rocky Mountain Regional Medical Center (RMRMC) and the Pueblo and Colorado Springs Community Based Outpatient Clinics (CBOCs). Veterans are seen in their homes within the HBPC Southern and Northern Program boundaries. Duties and skills needed to be successful in this position include, but are not limited to: Facilitates an atmosphere of interactive management and development of collegial relationships among interdisciplinary team members, serving as a link between Rehab and Extended Care Service and all healthcare disciplines included on the HBPC teams. Collaborates with the HBPC Medical Director for daily program management and collaborates with other HBPC program managers, Rocky Mountain Network Human Resources Title 38/Hybrid Title 38 Functional Statement Exempt 8888 S01 T1 554-53386-0 Updated 8/2023 Veteran Integrated Service Network (VISN) leadership, and VA Central Office staff on a regular and ongoing basis. Responsible for the interpretation and communication of VA policies to the HBPC team and the VHA facility; communicating and interpreting non-VA national, state, and local home care policies and facilitates coordination and communication with non-VA care providers when necessary. Responsible for the HBPC team development and implementation of local HBPC policies and procedures to include performance improvement, patient safety, utilization review, emergency preparedness, and staff safety; evaluation of the effectiveness of the program and assuring effective/efficient resources are maintained. Collaborates with the HBPC Medical Director to manage human resources for the HBPC Program including selecting qualified staff, orients and mentors the staff, promotes staff development and professional growth, and assures a process for ongoing staff clinical competency; assesses the continuing education needs of program staff and assures appropriate resources to meet those needs; coordinates student education programs in HBPC. Responsible for managing and tracking program resources to include but not limited to equipment inventory, GSA, and VA owned Vehicles; processes, assigns and tracks referrals for HBPC and ensures timely access to HBPC. Responsible for managing the Electronic Waiting List (EWL) for HBPC referrals; Collaborates with the business office and fiscal service to ensure accurate reporting of HBPC clinical, administrative and workload data. The HBPC Program Manager SW is responsible to provide assistance, collaboration and subject matter expertise for a complex group of services HBPC often works with, such as Home Oxygen Programs, Home Medical Equipment and contracting services to comply with regulatory standards. Responsible for evaluating program activities and providing follow up actions required by internal and external review organizations and or accrediting bodies. As a leadership member of the Rehab and Extended Care Service, participates in the formulation of overall service/program policies and procedures, goals, objectives, strategic planning, cost effectiveness, and quality monitoring. The incumbent is regarded as the authority for home care program activities and within the incumbent's own initiative, provides definite interpretation of regulations, standards or codes pertaining to the program. The incumbent informs management of potentially controversial issues or problems with widespread impact but resolves conflicts as they arise both regarding administrative and clinical. Work Schedule: Monday-Friday, 7:30am - 5:00pm (8 hour shifts) Compressed/Flexible: May be Authorized Telework: Authorized - Ad-HOC as determined by the agency policy Virtual: This is not a virtual position. Functional Statement #: 53386-O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Be a citizen of the United States. (Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.) English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f). Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Grade Determinations: Social Worker (Program Coordinator), GS-13 Experience and Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. Individual may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Preferred Skills - 2 years current management or leadership experience; 1 year Home Care or equivalent; experience with interdisciplinary team(s). Licensure/Certification. Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. Knowledge of organizational structure and impact on program operations. Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility. They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program. The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program. The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity. Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts. The full performance level of this vacancy is GS-013 References: VA Handbook 5005, Appendix G39. Social Worker Qualification Standard, GS-185. Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required. Mechanical inpatient lifts are provided. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations, operative/invasive procedures, or home settings. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. Must complete annual Employee Health requirements as a condition of employment. The incumbent who provides care in home settings or other off-site locations may be required to drive and/or ride in GSA-vehicles.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Eastern Colorado HCS Denver 13611 E. Colfax Ave Aurora, CO 80045 US
• Name: Barbara Ruicker
• Phone: 918-616-1494
• Email: [email protected]