This position serves as a member of the executive management team of the W.G. (Bill) Hefner Salisbury VA Healthcare System (SVAHCS) and reports to the Executive Director. The primary purpose of this position is to serve as the Executive Assistant to the Executive Director in providing expert support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations.

Duties

MAJOR DUTIES Manages all controlled correspondence and inquires/action items assigned to SVACHS ensuring deadlines are met. EA frequently interactions with VISN and VACO staff to assure responses are accurate and appropriate. Prepares documents for VISN and VACO review. Develops processes and recommendations to ensure efficient office operations within the Executive Director's Office. Developing training for and enhancing expertise for facility executive support in meeting SVAHCS, VISN, VHA and VA expectations in communicating critical issues and developing appropriate responses to stakeholder inquires. Undertaking and participating in special programs and site visits. Site visits will at times involve national representation. Responsible for the coordination of all visits and events attended by Secretary, Department of Veterans Affairs (SECVA) and other high profile members of SECVA staff and congressional representatives. Coordinates these visits directly with the SECVA staff members and representatives. Incumbent acts as the medical center liaison for all events involving SECVA staff and national stakeholder groups. Coordinates the planning, organizing, developing, and implementing of programs/projects to meet the special needs of our stakeholders, Veterans, and employees. Some of the program and policy development have national implications (i.e., Legionella and Water Safety) based on the topic. Completes ongoing analysis, investigations, and initiatives that have high priority for SVAHCS, VISN or VACO. This may involve organizing special committees, initiating program reviews, and producing complex analysis and written reports for regional and national oversight groups and local and national stakeholder groups. Interacts with Veterans and their family members, Medical Center leadership and management, VA Central Office Officials, other government agency officials, Congressional Offices, Veterans Service Organizations, private sector health care providers and other stakeholders on behalf of the Executive Director. Serves as primary office contact on behalf of the Executive Director regarding coordinating SECVA visits and other high profile site visits that involve the Executive Director and/or members of the executive leadership team. Visits may include national service officer or congressional representation. Responsible for inviting and briefing appropriate subject matter experts to assure the goals of visit are met. Briefs and advises senior management on agenda issues in preparation for activities and meetings of local and national significance. Conducts analytical studies on operational processes, issue topics, or related special projects. Studies and projects addressed are commonly so diverse and intense that they often require input and assistance from departmental or program offices. Performs other related duties as assigned. Work Schedule: Monday- Friday 08:00am - 04:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist (Executive Assistant)/PD021020 Relocation/Recruitment Incentives: Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/24/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade Gs-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: skill in a wide range of qualitative and/or quantitative analysis methods for the assessment and improvement of intricate management processes within a complex health care delivery system. Must be able to apply extensive knowledge and skills in hospital administration principles, theories, and practices to inquiries and comprehensive studies where the boundaries are wide-ranging and difficult. Identify and propose solutions to complex management problems of significant importance and exercise sound judgment in implementing and evaluating policies, plans, and internal operational systems. You will be rated on the following Competencies for this position: Administration and ManagementAnalytical ThinkingCommunicationCommunicationsComplianceCreative ThinkingEducation and TrainingExternal AwarenessInterpersonal EffectivenessManages and Organizes InformationOrganizational StewardshipProject ManagementSystems EngineeringTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary in nature. There may be some walking, standing, bending, and carrying of light items. The work requires the ability to travel. Performance of this work does not require special physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address WG Bill Hefner Salisbury VA Medical Center 1601 Brenner Avenue Salisbury, NC 28144 US
• Name: Quanetta Caudle
• Phone: 202-745-8000 X53524
• Email: [email protected]