This Training Technician, GS-1702-5, position falls under VHA, Member Services (MS), Business Support Office (BSO), Training and Quality Management (TQM) department. The selectee will serve as a productive and proficient member of the Training Team and will provide administrative support.

Duties

Major Duties include (but are not limited to): Locates materials that verifies information; Develops reliable information and properly composes statements using proper writing techniques and structure; Searches for and selects (from the available documents) the most directly related information to any question or issue; Documents training results, records training sessions, and responds to help desk issues; Assists department Specialists with record management and maintenance; Assists team members in tracking and monitoring requirements for agency customers and manages applicable records; and Arranges records for storage and/or reference, scheduled disposition, and retrieval. Promotion Potential: This GS-5 position is being announced at the full performance level. Work Schedule: M-F, 8 hour shift between 7AM-7PM (TBD by Supervisor) Telework: Available VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position Position Location: Waco, Texas Selectee must reside within 50 miles of a Member Services Facility or VA Medical Center and within the continental U.S. Position Description/PD#: Training Technician/PD00328A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/24/2023. Time-In-Grade Requirement: There are no time-in-grade requirements for this GS-5 position. You may qualify based on your Specialized Experience and/or Education as described below. Specialized Experience (GS-5): You must have one year of Specialized Experience equivalent to at least the next lower grade (GS-4) in the normal line of progression for the occupation in the organization. Examples of Specialized Experience include (but are not limited to): . 1) Prepares, composes, and reviews correspondence prepared for obtaining or supplying information 2) Determines file retention and disposal that includes determination of applicable authorities, screening, and preparation of files for retention and/or disposal 3) Performs a wide range of clerical and/or assistant level duties 4) Utilizes various software packages ( i.e. Microsoft Word, Access, Excel, Power Point, etc...) to prepare special reports, forms, and correspondence necessary to support agency function 5) Searches records or files to compose responses, including electronic data bank searches to retrieve and summarize hard-to-locate data or, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above the High School level (Transcripts required) or, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of Specialized Experience and education beyond beyond two years above High School level (Transcripts required). You will be rated on the following Competencies for this position: Attention to DetailClericalComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. There may be some walking, standing, bending, carrying of light items such as papers, books, or small parts. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VHA Member Services 3401 SW 21st St Bldg 9 Topeka, KS 66604 US
• Name: Michael Corbin
• Phone: (785) 350-3987
• Email: [email protected]