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Job opening: Appeals Officer

Salary: $46 696 - 86 780 per year
Published at: Nov 17 2023
Employment Type: Full-time
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

Duties

WHAT IS THE APPEALSDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Office of Appeals Examination Appeals The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Conducts legal research to determine and apply the law to the facts presented. Contacts taxpayers, representatives, and others to gather and analyze information, explain the government's position, pertinent statutes, judicial decisions and precedents, present and explain proposed resolution and expeditiously secure the taxpayer's consent. Conducts Appeals conferences and negotiations in a dignified and orderly manner with displayed impartiality. Facilitates, coordinates, and provides collaboration in the support of the resolution of issues based on facts developed, applicable law and regulations. Advises taxpayers and their representatives of the correct treatment of taxable income and their reporting requirements for prospective application. Explains payment options to the taxpayers to resolve tax liabilities. Determines balances due on account and arranges for payment of taxes including installment agreements. Prepares audit statements, exhibits, schedules, and other appropriate documents to reflect issue disposition and effect case closure. Maintaining and controlling the incoming work to the Area, including paper case files and paperless case files (in ACDS 2.0). Part of maintaining the inventory will include ensuring the case is ready for Appeals review and completing a pre-review to prepare the case for the Appeals Officer. Reviews routine cases for statutes, development of the issues, completeness of supporting documents, transcripts, work papers and correctness of the government's position. Obtains the necessary documents and information from internal and external sources to resolve standard issues and close docketed and non-docketed cases.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-07 You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with business practices, basic accounting principles, and Federal tax laws and regulations to analyze tax issues and use fact-finding techniques. Experience with oral and written communications to prepare documents, review statements and schedules to explain options to taxpayers/representatives and resolve tax issues. Experience in organizing workload and identifying priorities to timely resolve cases. OR One year of graduate education in a related field of study such as: business administration, finance, accounting, auditing, taxation, law or other related fields. OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. OR Combination of qualifying graduate education and experience equal to the amount required. SPECIALIZED EXPERIENCE: GS-09 You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Experience with business practices, basic accounting principles, and Federal tax laws and regulations to analyze tax records and use fact-finding techniques. Analyze and review various types of tax returns to determine tax liability of individual taxpayers, businesses, or corporations. Experience interpreting and applying Internal Revenue Code and related regulations and procedures to conduct comprehensive analytical examinations. Experience with oral and written communications to prepare closing statements, correspondence to taxpayers, exhibits and schedules to explain options to taxpayers/representatives and resolve tax issues. Experience in planning and organizing workload to efficiently complete assignments with changing priorities. OR Master's or equivalent graduate degree or two years of progressively higher level education leading to a graduate degree in business administration, accounting, auditing, finance, taxation, law or other related fields. OR LL.B. or J.D. if related. OR Combination of qualifying graduate education and experience equal to the amount required. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

  • Address Appeals 1111 Constitution Ave NW Washington, DC 20224 US
  • Name: (ERC) Employee Resource Center
  • Phone: 866-743-5748

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