The incumbent serves as the secretary to the non VA Care Coordination Program (NVCC). This individual provides administrative and clerical support to the RNs and the MSAs. The incumbent has substantial interactions with the professional, technical, clerical staff, and hospital administrators within the VA and professional and administrative personnel at the Medical Center.

Duties

KCVAMC is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Screens calls and visitors to the NVCC office. Independently schedules appointments for the NVCC office. Personally handles many requests for information and resolves or assists in resolving a variety of complaints made by patients and their families. Prepares correspondence for the signature and maintains records and files for same. Coordinates and prepares the monthly Medical Officer of the Day schedule. Reviews all incoming correspondence, determining proper action. Reviews outgoing correspondence and reports prepared by the various sections of the service line, ensuring proper format, proper attachments, correct grammatical content, and ascertaining that all necessary coordination of facts has been completed and is in accordance with established policy. Composes and edits correspondence and reports, reviews correspondence for accuracy and completeness, prepare presentation outlines, develops standard or form letters, and replies to inquiries. Takes and transcribes minutes of various meetings, coordinating information and preparing folders of material to be discussed for each member of the committee. Transcribes written and electronically recorded notes. Notes taken and transcribed in these committees and meetings are often confidential and frequently includes medical terminology. Work Schedule: Monday - Friday, 8am to 430pmVirtual: This is not a virtual position. Compressed/Flexible: N/A .Virtual: This is not a virtual position. Position Description/PD#: Secretary (OA)/PD006500 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/08/2023. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: preparing in final format memoranda, letters, meeting notes, and other documents; maintaining logs and files; scheduling appointments, coordinating meetings, and preparing travel requests; maintaining calendars and schedules for staff; monitoring, maintaining, and reporting time and attendance for an office; and experience using automated software applications such as Microsoft Office Suite (Word, Excel, Power Point and Access). You will be rated on the following Competencies for this position: Administration and ManagementCommunicationComputer SkillsOrganizational StewardshipWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Bending, reaching and lifting is necessary for filing and periodic moving of office furniture. Vision should be sufficient to read from a computer screen for prolonged periods without excessive fatigue. Due to the volume and variety of responsibilities, incumbent will periodically work under stress and pressure in meeting deadlines. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Kansas City VA Medical Center 4801 Linwood Boulevard Kansas City, MO 64128 US
• Name: Brody Hillstock
• Phone: 9136839559
• Email: [email protected]