About the Position: This position is an Telecommunications Equipment Operator with Defense Health Agency, Naval Hospital Camp Pendleton, Oceanside, California

Duties

Monitors telecommunication systems operations. Use computerized test equipment to analyze, correct, and transmit data to their proper destinations. Maintain work logs documenting course of action. Provide assistance to end users and resolves standard operating problems for both voice and data communications. Make recommendations to supervisor regarding more complex problems. Survey, plan and prioritize work orders and assigned tasks for completion. Track incoming/outgoing work orders and maintains appropriate entries in logs and records, ensuring that they are legible and accurate Provide support involving transmitting and receiving messages to agencies, activities, etc., that interact or accomplish work with the telecommunications center. Ensure that all classified material is handled in accordance with published guidance, and that established security procedures are followed.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes the movement of voice communications such as radio, desk/cell phones and data communications that involve digital transmission between computers, computer terminals, facsimile stations and/or video communication used in teleconferencing between locations. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Applies Technology to TasksCustomer Service (Clerical/Technical)Technical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DD83DV DHA SAN DIEGO MKT-CAMP PENDLETON DO NOT USE Camp Pendleton, CA 92055 US
• Name: Army Applicant Help Desk