This permanent full time position located in Indiana Dunes National Park. For information on the duties or location of the position contact [email protected] or 219-395-4475. This position is concurrently open to competitive federal employees and to those with special hiring authorities under Announcement Number MW-1544-INDU-24-12201582-ST.

Duties

The incumbent serves as an information technology (IT) professional and principal advisor and expert to the unit's management and staff in managing, administering, developing, delivering, and supporting IT systems and services. They are responsible for performing a variety of essential functions and services in support of operational readiness requiring in-depth analysis and evaluation of complex factors dealing with IT networks, systems, databases, and associated equipment and software involving many different and unrelated processes and methods. Physical Demands: The work is primarily sedentary; however, some work may require walking and standing in conjunction with customer site visits, travel, and attendance at meetings and conferences away from the work site. The work may also involve carrying light item, such as papers, books, or small parts; lifting, with assistance, various pieces of IT equipment such as computers, components, and printers; or driving a motor vehicle. The work does not require special physical effort. Work Environment: Work is typically performed in an office setting where typical risks and discomforts that require normal safety precautions occur; however, some work may occur in research facilities or industrial and/or maintenance areas that may require the use of hardhats, hearing protection, or other protective equipment. Area Information Government Housing is not available. Indiana Dunes National Park is a 15,000-acre park located at the southern tip of Lake Michigan, approximately 45 miles southeast of Chicago, Illinois. The park is among the top 10 most visited National Park units annually. Small towns and resort communities on the beaches of Lake Michigan, and farms, interspersed with large tracts of woodlands and wetlands, surround the park. All services are available in the communities, to include schools, colleges, shopping, and other major amenities. The park hugs 15 miles of Lake Michigan's southern shoreline, and includes several historic districts, and over 50 miles of horse, bike and hiking trails over rugged dunes, mysterious wetlands, sunny prairies, meandering rivers, and peaceful forests! The park also surrounds the 2,000-acre Indiana Dunes State Park, and a large residential environmental education center. The Park is the birthplace of the science of ecology and has one of the most diverse plant communities in the National Park Service system. The park further supports several geographically dispersed units within the park. The area has weather typical of the Midwest with temperatures normally ranging from 0 degrees in the winter to 90 degrees in the summer. No government housing available, however, many reasonably priced houses and rental properties exist in the surrounding communities.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-11/29/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-12 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Experience at this level must include all of the following: 1) Expertise in the architecture and topology of software, hardware and networks including LANs, WANs and telecommunication systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software; 2) Expertise in the operation, management and maintenance of network and telecommunication systems and linked systems and peripherals; 3)Expertise with the principles and methods for planning or managing the implementation, update or integration of information systems components; 4) Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives and to make recommendations; 5) Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral or written presentations; listens to others; attends to non-verbal cues and responds appropriately. You must include hours per week worked on your resume. -AND- The following four competencies: 1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately and 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address Indiana Dunes National Park 1100 N Mineral Springs Rd Porter, IN 46304 US
• Name: Michele Hofer
• Email: [email protected]