The Mailroom Clerk position has a responsibility to distribute internal mail , process out going mail, assess mail destinations and the priority of delivery, operate mailroom equipment and to collect shred-ready materials from around the facility using the established guidelines.

Duties

The duties of this occupation include but are not limited to the following: Receives all healthcare system mail from external sources such as U.S. Postal Service, United parcel Service UPS, Federal Express Fed-Ex etc. Processing outgoing materials, facing, sacking, bundling, wrapping of outgoing materials. Keeping the customer informed of findings and the corrective action employed to rectify mail processing problems. Following up on over-due correspondence. Obtaining or exchanging information regarding performance of functions in the immediate work unit and (as required) to provide information to personnel in serviced units regarding mail operations. Supporting mail and distribution operations, sorting all incoming and outgoing mail, routing mail by general subject matter to multiple delivery points. Reading and classifying materials, determining which office (or offices) have cognizance over the subject matter. Recognizing problems within the unit and recommend improved procedures and methods to increase efficiency. Providing timely and accurate mail service to facilitate the work of the various operating organizations. Sorting bulk mail from post office, rerouting misdirected mail, screening for priority items, safeguarding of security classified materials, and prepare routing forms. Using of copier equipment. Utilizing both computer and telephonic equipment to keep customers apprised of any potential issues regarding mail distribution. Maintain Registry logs for tracking receipt of certified and registered mail. Collect shredding through out the facility and handle within prescribed policy for privacy and FOIA compliance. Other duties as assigned. Promotion Potential: This vacancy is at the full performance level. Work Schedule: 7:30am-4:00pm Monday-Friday Compressed/Flexible: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Mailroom Clerk/PD00208A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/05/2023. Time-In-Grade Requirement: GS-04 : Candidates may be advanced without time restriction to positions up to GS-4 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GRADE DETERMINATION GS 04 Mailroom Clerk : You must qualify based on your experience and/or education as described below: General Experience: One year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. TRANSCRIPT REQUIRED OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of general experience and education beyond high school. TRANSCRIPT REQUIRED You will be rated on the following Competencies for this position: AgilityCustomer ServiceDecision MakingHardwareSecurity Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work requires manual dexterity and hand-eye coordination. Work involves long periods of standing, walking and lifting packages up to 70 pounds. The employee must be able to perform these duties without difficulty. Work Environment: The work is generally performed in a lighted, heated, air conditioned facility can have exposure to inclement weather conditions during daily mail delivery across the facility campus buildings. The work also requires delivery of mail to in-patient medical units so universal precautions required to prevent exposure to communicable diseases. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Northampton VA Medical Center 421 North Main Street Leeds, MA 01053 US
• Name: Karen Terebesi
• Phone: (203) 951-9651
• Email: [email protected]