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Job opening: SUPERVISORY CORRESPONDENCE OFFICER

Salary: $112 015 - 145 617 per year
Published at: Nov 07 2023
Employment Type: Full-time
The position is located in the Bureau of Legislative Affairs, Office of the Principal Deputy Assistant Secretary, Congressional Correspondence Unit (H/PDAS/CCU).  The incumbent serves as a Supervisory Correspondence Officer, ensuring that all written and telephonic communications between Congressional offices and DoS are responsive and handled in an expeditious and professional manner.

Duties

Directs the work of staff involved in the processing of Questions for the Record (QFRs) and Take Backs resulting from Department witness testimony, including overseeing the tasking of questions to Bureaus, Provides expert and comprehensive advice on political and institutional processes, activities related to congressional correspondence, telephone and written inquiries, Questions for the Records, and Take Backs. Directs the performance of the Unit in the receipt and review of correspondence from Congress for foreign policy equities, ensuring that responses prepared by drafting Bureaus conform to the Department’s standards for Congressional correspondence. Ensures responses to Congressional telephone and written inquiries provide the substantive information requested by the Members of Congress or their staffs. Develops, tests, and communicates new approaches to CCU staff and Bureau Front Office staff in processing and handling correspondence through various electronic media and conventional movement of documents.

Requirements

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing congressional correspondence, tasking to the appropriate office, and ensuring items are responded to timely. Experience reviewing correspondence to ensure proper assembly of the congressional response (i.e., format, backup materials, clearances). Experience interpreting and advising on Department policies, processes, and standards related to congressional correspondence. There is no substitute of education for specialized experience for the GS-13 position. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through."

Education

Education requirements do not apply to this vacancy announcement.

Contacts

  • Address U.S. Department of State 1999 Dyess Ave. Charleston Reg. Ctr. Charleston, South Carolina 29405 United States
  • Name: Mindy M. Canares
  • Phone: 000-000-0000
  • Email: [email protected]

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