Over 1 Million Paying Vacancies Available. Discover Your Dream Vacancy with Us!

Are you looking for a IT Specialist (CustSpt)? We suggest you consider a direct vacancy at National Park Service in Spalding. The page displays the terms, salary level, and employer contacts National Park Service person

Job opening: IT Specialist (CustSpt)

Salary: $44 653 - 82 854 per year
Relocation: YES
City: Spalding
Published at: Nov 06 2023
Employment Type: Full-time
These two positions are located in Nez Perce National Historical Park, with duty located at one of the following locations. First position to be hired at: Coulee Dam, WA or Fort Spokane, WA or Kettle Falls, WA Second position to be hired at: Walla Walla, WA or Spalding, ID or Wisdom, MT Open to the first 25 applicants or until 11/24/2023 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-11/24/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. The applicant must demonstrate they have experience in each of the four competencies listed below; the experience does not have to IT-related. Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, certification), as appropriate. Attention to Detail - Is thorough when performing work and conscientious about attending to detail by ensuring system/software configurations match established specifications or by reviewing data to identify patterns or problems Customer Service - Works with clients and customers to identify their needs and implement standard products or services to meet those needs Oral Communication - Expresses technical information orally in order to complete assignments Problem Solving - Selects the appropriate method or procedure to troubleshoot a routine technical issue To qualify for these positions, you must also possess at least one or more of the following minimum qualifications by close of the announcement: GS-05: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Have at least one (1) year of specialized work experience equivalent to the GS-04 grade level in the Federal service (obtained either in the private or public sectors) performing the following: 1) Thorough when performing work and conscientious about attending to detail. 2) Worked with clients and customers to assess their needs, provided information or assistance, resolved their problems, or satisfied their expectations; 3) Provided quality products and services; 4) Expressed information to individuals or groups effectively; 5) Identified problems and used sound judgement to generate and evaluate alternatives and made recommendations. You must include hours per week worked. -OR- Successfully completed at least a Bachelor's degree in any field. All academic degrees and coursework must be from accredited or pre-accredited institutions. (NOTE: You must submit a copy of your transcripts as proof of any claimed education.) You must include transcripts. GS-07: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: At least one (1) year of specialized work experience equivalent to the GS-05 grade level in the Federal service (obtained either in the private or public sectors) performing the following: (1) Provided support to customers resolving routine, recurring problems (2) Assisted with installing, configuring and testing support systems, such as databases, fire alarm systems, water irrigation systems, drinking water systems, GIS software, electrical controllers, cellular or wifi systems, images and updates on customer workstations; (3) Provided guidance and assistance to customers on routine policy and procedures; (4) Troubleshoot and monitored support systems such as network and office equipment, databases, fire alarm systems, water irrigation systems, drinking water systems, GIS software, electrical controllers, or cellular or wifi systems; ascertaining root cause and impact; and providing recommendations for resolution for anomalies, errors, and issues. Must include hours worked per week. -OR- Successful completion of at least one year of graduate education in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptations of applications, systems, or networks. You must submit a copy of your transcripts. -OR- Superior Academic Achievement: Superior academic achievement (to determine if you are eligible, go to (http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp). The education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work. (NOTE: You must submit a copy of your transcripts as proof of any claimed education.) GS-09: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: At least one (1) year of specialized work experience equivalent to the GS-07 grade level in the Federal service (obtained either in the private or public sectors) performing the following: (1) Provided support to others in using information technology via personal computers (PCs) and associated peripheral devices; (2) Integrated computer systems components, such as, databases, hardware configuration and software installation and setup; (3) Evaluated, selected, verified, and validated systems software and hardware environments; and (4) Troubleshoot and monitored network and office equipment configurations, ascertaining root cause and impact, and providing recommendations for resolution. You must include hours per week worked. -OR- Successful completion of a master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptations of applications, systems, or networks. You must submit a copy of your transcripts as proof of any claimed education. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

  • Address Nez Perce National Historical Park 39063 Highway 95 Spalding, ID 83540 US
  • Name: Jorge Aguilera
  • Phone: 000-000-0000
  • Email: [email protected]

Similar vacancies

IT Specialist (CustSpt) Oct 27 2023
$37 696 - 74 250