The incumbent serves as a Program Support Assistant for the Primary Care Service Line of the Veterans Affairs Pittsburgh Healthcare System and reports to the PCSL Business Manager (BM).

Duties

Performs primary timekeeping duties for time and leave within Primary Care Service Line Daily posting of attendance, tracking of exceptions and time card certification by supervisors Establishes, maintains, and revises office and electronic filing systems with the appropriate level of security Organizes, maintains, processes and disposes of routine and confidential paper and electronic files Maintains consistent communication with clinicians to resolve incomplete visits, incomplete and no status encounters, and incorrect duplicate visits Acts as backup to the Primary Care Management Module (PCMM) Coordinator Assists the Administrative Officer with equipment inventory, locating and documenting equipment across multiple sites Assists with supply purchases by coordinating with end user to identify exact product needed and follow through the procurement process Acts as fund control point clerk to initiate purchases Consults with and provides education, guidance and technical advice to all service line staff including our CBOC partners regarding scheduling Identifies and recommends ways of eliminating, combining, simplifying or improving administrative and clerical office procedures and processes Works in concert with all staff, clinical and administrative, using considerable tact, diplomacy, civility and courtesy Makes all necessary arrangements for PCSL staff when needed for travel and education requests Schedules meetings and manages meeting logistics to include distributing agendas and setting up video teleconferencing systems and telephone lines Work Schedule: Monday- Friday 7:00am- 3:30pm Position Description Title/PD#: Program Support Assistant- Primary Care/PD00569A This is a bargaining unit position

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: timekeeping duties, establishes, maintains and revises office and electronic filing systems, organizes, maintains, processes and disposes of routine and confidential paper and electronic files, communication with clinicians regarding appointments to maintain medical records for patient and maintains professional correspondence. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Pittsburgh VA Medical Center 1010 Delafield Road Pittsburgh, PA 15215 US
• Name: Alyssa Passa
• Phone: 412-822-1026
• Email: [email protected]