This position is located at NAF Support Services. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. **This announcement is an open and continuous due to close on12/28/2023. There will be bi-weekly cut-offs starting on 17 November 2023, list will be sent when management upon request, till the position is filled, or closes. **

Duties

Serves as the Supervisor of the IT Branch, supervising a team of specialists performing Systems Administration and the delivery of Information Technology. Formulates and publishes technical guidance and standard operating procedures for IT specialists; and ensures that supplies, equipment and other materials are available. Develops network usage policies and procedures. Provides advice and guidance to managers and customers on a wide variety of applications, operating systems, protocols, and equipment used in providing information technology customer support services. Develops performance management plans and performance measurement methods and tools. Applies methods for identifying and resolving IT workforce issues. Develops goals and objectives to support the organization's Information Technology Strategic Plan. Supervises assigned staff, defines organizational objectives and specific goals of the subordinate IM element, plans short-range and long-range work to be accomplished, and adjusts long-range schedules.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Successful completion of pre-employment background checks.
• Satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier III investigation and Special Agreement Checks.
• Must be willing and able to lift up to 50lbs.
• Within 6 months of hire must obtain a Comptia Security+ Certification.

Qualifications

Qualification Requirements: Master's degree or equivalent graduate degree OR Two (2) full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree in computer science, information systems management, mathematics, operations research, statistics, or technology management. OR One (1) year specialized system installation and programming experience sufficient to demonstrate knowledge and skill in all of areas below: IT theories, principles, concepts, standards, and methods. IT policy and planning concepts and practices. Interrelationships of multiple IT disciplines. Methods, approaches, and practices for managing communities of interest involved in development and implementation of IT architectures, investment planning, e-government, and other IT related legislative and policy initiatives. Highly Preferred Criteria: Possess one (1) year Family Morale, Welfare, and Recreation (FMWR) work experience. Possess two (2) years of Information Technology troubleshooting experience. In order to be considered for the highly preferred criteria, your resume must show that you meet ALL the minimum qualifications, and ALL highly preferred criteria. Applicants meeting the highly preferred criteria will be considered the best qualified and will be referred to the selecting official first. Remaining applicants will be referred for consideration if the certificate (referral list) is returned with no selection. **If providing a resume, the information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.**

Education

Master's degree or equivalent graduate degree
OR
Two (2) full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree in computer science, information systems management, mathematics, operations research, statistics, or technology management.

Transcripts must be submitted at time of application to be considered for the position. If selected official transcripts will be required prior to employment.

Contacts

• Address KA-NAF-W6B8AA US ARMY GARRISON FT LEONARD WOOD DO NOT MAIL Fort Leonard Wood, MO 65473 US
• Name: CHRA NAF FORT LEONARD WOOD
• Email: [email protected]