This position is located in Grand Canyon National Park, in the Visitor and Resource Protection Division/Recreation Fee Branch.

Duties

Major Duties: The incumbent directs the daily activities of a work group in a complex fee collection operation which consists of entrance stations, campgrounds, collection stations in visitor center settings and self-pay stations via automated fee machines. Incumbent is also responsible for the reconciliation, remittance and deposit of fees collected. Incumbent is responsible for the recruitment and hiring of fee collection staff and volunteers; creates plans, schedules and assigns work to subordinate staff; approves leave and assures timely completion of time and attendance reports. The incumbent evaluates work performance of subordinate staff, addresses employee development, training, issues and concerns. Incumbent is a subject matter expert in relation to the NPS fee collection program and provides technical and policy direction to subordinates and park staff. Area Information: This position is stationed at Grand Canyon National Park at the South Rim located in Northern Arizona. The South Rim is located approximately 60 miles north of Williams and 82 miles Northwest of Flagstaff at an elevation of 7,000 feet. Temperatures range from approximately 90 degrees in the summer to 0 degrees in the winter. Annual participation averages around 13 inches. Grand Canyon Village has schools K-12, a daycare center, post office, general store, churches, a recreation center with gym, a public library, a clinic with resident physicians, and several restaurants. The park community consists of some 2,500 people, including employees of the NPS and concessionaires and their family members. There are often employment opportunities for family members in the park and surrounding areas. The park community is small enough that many employees choose to walk or bike from their homes to work. Complete shopping, educational, medical and professional services are available in Williams and Flagstaff. Flagstaff has a population of about 66,000 and has multiple K-12 public and private schools, Northern Arizona University, and diverse community, medical and other support services. Recreational opportunities include hiking, backpacking, fishing, cross-country and downhill skiing, and golfing in nearby communities. South Rim Housing: Permanent and Term employees with a Full Performance Level (FPL) of a GS-09 or WG-8 and above will be provided the option of accepting assigned housing, participating in the normal bid system, or accepting shared housing. Permanent and Term employees with an FPL of GS-08 or WG-7 and below may be provided the option of participating in the normal bid system or accepting shared housing. Any employee assigned to shared housing may continue to bid into non-shared housing.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-11/16/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: (1) leading and training others in operating an electronic cash register; (2) provides oversight of fee collection operations; (3) serves as a front-line representative of the agency; (4) supervises and evaluates subordinate staff and communicates verbally; and (5) operates and troubleshoots computers and electronic equipment. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address Grand Canyon National Park PO Box 129 20 South Entrance Road Grand Canyon, AZ 86023 US
• Name: Thomas Pratt
• Email: [email protected]