This announcement will close at 11:59 p.m. Eastern Time on the date the first 250 applications are received or November 9, 2023, whichever comes first.

Duties

ZS-III: Provides administrative and/or clerical support to two or more HR functions or programs (e.g., retirement, employee benefits, employee relations, labor relations, awards, reasonable accommodation, anti-harassment, employee assistance, workers compensation, drug testing, work-life wellness). Responds to written and verbal customers inquiries. Researches, interprets, and applies Federal human resource laws, regulations, policies, and guidelines. Uses HR systems, processes, applications to identify/extract information, develop, prepare, and submit reports, documents, and other work deliverables. Schedules or coordinates meetings, training, events, tests; reviews/edits documents and forms for compliance and/or delivery to customers; manages program listservs and other communications (i.e., surveys). Provides administrative office support, including ordering/maintaining supplies, scanning, faxing, mail distribution, etc. ZS-IV: Provides administrative and/or technical support to two or more HR functions or programs (e.g., retirement, employee benefits, employee relations, labor relations, awards, reasonable accommodation, anti-harassment, employee assistance, workers compensation, drug testing, work-life wellness). Responds to a wide range of written and verbal customers inquiries. Researches, interprets, and applies Federal human resource laws, regulations, policies, and guidelines. Uses various HR systems, processes, applications to identify/extract information, develop, prepare, and submit reports, documents, and other work deliverables. Schedules or coordinates meetings, training, events, tests; reviews/edits documents and forms for compliance and/or delivery to customers; manages program listservs and other communications (i.e., surveys). Provides administrative office support, including ordering/maintaining supplies, scanning, faxing, mail distribution, etc.

Requirements

• U.S. citizenship
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment
• Merit applicants must meet time-in-grade/band requirements, as applicable
• Must be able to type at least 40 words per minute
• Bargaining Unit Position: No

Qualifications

ZS-III: To qualify, applicants must one year of specialized experience equivalent to at least the GS-04 level (ZS-II at NIST). Specialized experience is defined as experience providing administrative and/or clerical assistance to include one or more of the following: 1) reviewing and/or modifying documents and/or reports; 2) responding to customer inquiries; 3) supporting program activities, e.g., meetings, events, training; 4) using various computer software programs, tools, and techniques to support office operations and produce a variety of deliverables. OR 4 years above high school ZS-IV: To qualify, applicants must have one year of specialized experience equivalent to at least the GS-06 level (or ZS-III at NIST). Specialized experience is defined as experience providing administrative assistance in program and/or operational activities to include three or more of the following: 1) reviewing and/or modifying documents and/or reports for accuracy and completeness, and reconciling errors; 2) responding to customer inquiries; 3) supporting program activities, e.g., meetings, events, training; 4) using various computer software programs, tools, and techniques to support office operations and produce a variety of deliverables; 5) utilizing automated systems to enter, retrieve, report and manage data. In addition to the above minimum qualification requirements, applicants must be able to type 40 wpm. Experience refers to paid and unpaid experience, including volunteer work done. We will credit all qualifying volunteer experience in your application. The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook. If requesting reconsideration of your qualification determination, please refer to the following site: Applicant Reconsideration

Education

This position allows applicants to qualify with education. Transcripts must be submitted to validate that the education requirement has been met. Unofficial transcripts will be accepted in the application package. However, an official copy will be required prior to a final offer of employment.

Education completed outside of the U.S. must be evaluated by an accredited organization to ensure that it is comparable to education received in accredited institutions in the U.S. Click here to view a listing of accredited organizations from the Department of Education's website. A copy of the foreign education evaluation (containing the results with a course by course listing) is required with your application.

Contacts

• Address Compensation, Recognition, and Effectiveness Division 100 Bureau Drive Gaithersburg, MD 20899 US
• Name: Sarah Sadler
• Phone: 301-975-6296
• Email: [email protected]