This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Duties

Major duties include but not limited to: Incumbent is the Program Coordinator for the Mental Health Intensive Case Management (MHICM) program and oversees the Coordinator of the Psychosocial Rehabilitation Recovery Center (PRRC). Develops and evaluates programs and services for continuous improvement and/or to meet national guidelines and veteran needs. This includes responsibility to meet all VACO, NEPEC, CARF and JC requirements for these two distinct programs. Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction. Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services. MHICM is a community-based case management program comprised of eight interdisciplinary staff serving about 80 Veterans across a large geographic area. The program is based on the Assertive Community Treatment model. Incumbent is responsible to coordinate this multidisciplinary program, provide direct services and directly supervises the Social Work, Peer Specialists and administrative staff in both MHICM and PRRC. The GS-12 Social Worker PRRC Coordinator reports to the incumbent. The PRRC, locally, is referred to as the "Veterans Recovery Center (VRC)". The VRC is a learning-based program specifically tailored for individuals with serious mental illness. Services are recovery oriented, provided by a multidisciplinary team and occur in traditional and community settings. Incumbent oversees the work of the VRC Coordinator and serves in a consultative role to support best practices and to ensure adherence to facility and accreditation requirements. Incumbent is responsible to support and build strong partnerships between MHICM, PRRC and other SMI programming including but not limited to EPIC, PSR Fellowship and SMI Reengagement. The goal of these programs is to work collaboratively to enhance veteran wellness, recovery, and independence and to enhance the effective utilization of both VA and community resources. Programs provide direct treatment for veterans, respond to or prevent crisis situations threatening the stability of veterans living in the community and minimize unnecessary utilization of institutional levels of care. The programs utilize multi-disciplinary staff, including Psychiatry, Nursing, Social Work, Recreation Therapy, Peer Support, and other administrative support staff. The Program Coordinator actively collaborates with mental health programs across the continuum of care and is a key stakeholder and champion for recovery-oriented services. Work Schedule: Monday - Friday 8:00 AM - 4:30 PM. Telework: May be available on Ad-hoc Basis. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: May be Authorized to highly qualified candidates. EDRP Authorized: Contact [email protected], the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required.

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Social Worker (Program Coordinator), GS-13 Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs. Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. Knowledge of organizational structure and impact on program operations. Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility. They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program. The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program. The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity. Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts.] References: VA Handbook 5005, Part II, Appendix G39 The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: Moderate Lifting (15-44 lbs); Light Carrying (under 15 lbs); Use of fingers; Walking 8 hours; Standing (up to 3 hours); Repeated bending (up to 1 hour); Climbing, legs only 3 hours; Hearing (aid permitted) and emotional/mental stability. Position requires driving.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Palo Alto VA Medical Center 3801 Miranda Avenue Palo Alto, CA 94304 US
• Name: Tyler Jennings
• Phone: 775-486-3377
• Email: [email protected]