The Lead File Clerk position is located within the Scanning Section of the Health Information Management (HIMS) in the Business Operations Service (BOS) at the Kansas City Veterans Affairs Medical Center (KCVAMC). Incumbent will lead the functions of the file room and scanning activities of the file room/scanning clerks within HIMS.

Duties

Kansas City VA Medical Center is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Major duties include, but are not limited to: Provides services and technical advice to meet procedural and administrative requirements of the receipt, scanning, indexing, quality assurance and destruction of health and administrative information; Provides support to related to scanning with various software applications; Assists in the distribution of assignments to staff on a daily basis to assure even workflow, expeditious handling of priorities, and the meeting of deadlines; Maintains communication with the team, monitors progress or work, makes day-to-day adjustments in accordance with established priorities, obtains assistance from the Supervisor and notifies Supervisor of any backlog; Conducts random quality review audits to ensure integrity of scanned images; Maintains productivity logs of all staff and section workload reports for performance measure reporting; Provides the Supervisor feedback on employee performance, progress and training needs, behavior problems, promotions, reassignments, recognition of outstanding performance, and personnel needs; Conducts on the job training to new employees and ongoing training for all File Clerk staff in accordance with established procedures and practices; Fully protects the confidentiality of customer information, access to computer files and release of access codes, according to established guidelines and policy; Communicates effectively with others. Work Schedule: Monday to Friday 7:00 am -3:30 pm, 7:30 am -4:00 pm, 8:00 am -4:30 pm Telework: Not available Virtual: This is not a virtual position. Position Description/PD#: Lead File Clerk/PD092860 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/17/2023. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: provides technical advice for administrative requirements of health and administrative information, assists in the assignment and review of daily work assignments; utilize software applications for collection and reporting of data, conducts on the job training, and communicates effectively with others; OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) full years of education above high school; OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond one (1) year, which equals to 100%. . You will be rated on the following Competencies for this position: CommunicationComputer SkillsDatabase Management SystemsDeveloping OthersStandards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work involves considerable walking, standing and bending in searching form various files. There is occasional lifting and carrying of such items as record boxes and bulky files. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Kansas City VA Medical Center 4801 Linwood Boulevard Kansas City, MO 64128 US
• Name: Patricia Arrieche
• Phone: 316-469-0916
• Email: [email protected]