This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This position is located at Dunham US Army Health Clinic, Patient Administration Service, Carlisle Barracks, PA.

Duties

Leads four other GS employees. Distributes and balances the workload among employees and monitors the status and progress of work. Establishes and maintains custody of outpatient medical records according to regulatory guidelines and local policies. Provides information and answers technical questions about medical records without compromising patient confidentiality. Retrieves individual medical records from the terminal digit system for scheduled appointments, walk-in patients, clinic staff use, and clinic personnel who need records for unscheduled and urgent appointments. Uses the Medical Record Tracking (MRT ) function to scan records to the patients, appropriate clinics or back to the records room for a more effective retrieval system. Receives patients at an open counter. Directs patients to various hospital clinics, administrative departments, laboratory, X-ray site and etc. Answers phone calls from staff, patients and/or public and greets visitors. Receives request for copies of medical records for patients, other Medical Treatment Facilities (MTFs) and insurance companies. Responds to inquiries from patients, their authorized representative, and other third parties (law firms, insurance companies, government agencies, etc.).

Requirements

• You will be required to provide proof of U.S. Citizenship.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• One year trial/probationary period may be required.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes establishing and maintaining outpatient medical records; reviewing medical records for technical accuracy; and utilizing automated systems such as Medical Record Tracking (MRT), Composite Health Care System (CHCS) and the Armed Forces Health Longitudinal Technology Application (AHLTA) for patient medical records management. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD83EG DHA STAND-ALONE MKT-AHC CARLISLE BAR DO NOT USE Carlisle, PA 17013 US
• Name: Army Applicant Help Desk