This position is located at the Edward Hines Jr. VA Hospital, Hines, IL (578) - a Level 1a Complexity VHA Facility. This announcement may close early at management's request.

Duties

The Health Care Technician provides a range of clinical services supportive to the delivery of quality patient care. The position combines duties that provide assistance to licensed nursing personnel and other medical technician duties (i.e. phlebotomy, EKG, respiratory care, activity-oriented exercises, and nutrition assistance.) Clinical Support: Establishes helpful relationships with patients and others; interacts in a courteous manner; explains patient care provided. Provides emotional support, friendly assistance, sympathetic understanding and encouragement to patients/families. Contributes to patient's well-being by providing assistance with personal hygiene, bowel/bladder care, physical comfort and a clean and safe environment. Provides appropriate support to patients in meeting their nutritional needs by clearing overbed tables, placing meal trays/nourishments within easy reach, preparing food/beverages, obtaining additional items, feeding patients, recording intake and clearing trays. Administrative Support and Coordination: Correctly and safely uses equipment and supplies. Cleans and returns equipment to appropriate location and reports needs for equipment repair to the appropriate person. Maintains a safe, clean, and orderly work environment through routine maintenance activities such as ordering and stocking equipment and supplies; cleaning equipment and patient care areas; providing proper containment/ disposal of discarded materials; reporting maintenance and security problems to appropriate personnel. Contributes to creating a work climate that encourages positive staff morale, motivation, and commitment for all who participate in the care of patients. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 1930-0800 or 1530-0800. Details will be provided by management during interview. Virtual: This is not a virtual position. Position Description/PD#: Health Technician - Resource Pool Evening Shift (External)/PD21231A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized PCS Appraised Value Offer (AVO): Not authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/10/2023. You may qualify based on your experience and/or education as described below: GS 05 only education substitution. Copy of transcripts required if using education to qualify. Must have completed four academic years above high school leading to a bachelor's degree with courses related to this occupation; OR Must have equivalent combination of experience and education such as six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; OR six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces. GS 05 Experience: In additional to meeting the basic requirements, you must also have one year of experience equivalent to the GS-5 level and be able to demonstrate the following knowledge, skills, and abilities. Schedule appointments using an electronic scheduling system; obtain and document patient history and pertinent clinical information in electronic medical records; Prepare the room and patient for procedures appropriately with the equipment for examination; Monitor and maintain electronic schedule of rooms and patients; Administer the patient satisfaction survey; Clean and perform minor routine maintenance as assigned Do you meet the experience requirements as described above? GS 06 Experience: In additional to meeting the basic requirements, you must also have one year of experience equivalent to the GS-5 level and be able to demonstrate the following knowledge, skills, and abilities. Examples of specialized experience would typically include, but are not limited to: Comprehensive knowledge of computer systems and programs to perform a variety of tasks. Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education. Ability to provide and receive guidance and technical direction. Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments. Ability to read, interpret, and apply complex written instructions. Knowledge of general clinical policies and procedures in a healthcare environment. Skilled in the use of telehealth technologies for the facilitation of clinical encounters. You will be rated on the following Competencies for this position: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Edward Hines Junior Hospital 5000 South 5th Avenue Hines, IL 60141 US
• Name: Tamesha Rogers
• Email: [email protected]