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Duties

WHAT IS THE HUMAN CAPITAL OFFICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Human Capital Office of Human Resource Operations Human Resources Shared Services The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Analyzes, perfects and approves non-competitive Personnel Action Requests (PARs), including determining complex and basic qualifications and pay setting, and resolving back pay cases due to administrative oversight and/or grievance settlements. Assists employees and managers in resolving both routine and complex employee account issues/problems initiated by the individual, management or discovered by the EAR by providing technical information on a wide range of personnel/payroll issues. Advises customer and office personnel as to future action necessary to ensure accurate employee account information in all databases, i.e., HR Connect, Totally Automated Personnel System (TAPS) and National Finance Center (NFC) corrections. Develops, analyzes and evaluates information involving the research of records and the nature of each inquiry including the way it was presented in order to inform and advise, answer inquiries or resolve problems related to the unique circumstances of each individual.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-5 LEVEL: To qualify for this position at the grade 5 level you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes experience applying standard procedures and requirements related to an assigned human resource management function to perform a variety of clerical duties that support the assigned function(s). Examples may include maintaining position description books, classification standards, and files; providing routine information to managers and employees on various human resources issues; reviewing requests for personnel actions and position descriptions for format, completeness, and consistency; providing support work to others managing programs (e.g. training programs, education programs, etc.); participating in preparing course materials for printing and distribution; and preparing vacancy announcements for review for less complex positions. OR You may substitute education for specialized experience as follows: A bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. OR SPECIALIZED EXPERIENCE: GS-6 LEVEL: To qualify for this position at the grade 6 level you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal Service. Specialized experience for this position includes experience in applying human resources management rules, procedures, and operations pertaining to the specific functional assignment. Experience using various computer equipment and software equipment to prepare documents, input data, compile and generate reports, and monitor administrative controls. Examples may include: Preparing vacancy announcements, screening applicants against minimum experience and educational requirements, reviewing position descriptions for format, completeness, and consistency; reviewing or processing requests for personnel actions; gathering data and preparing reports and documents; providing information to managers and employees on various human resources issues; researching, correcting, and validating pay transactions and utilizing office automation and various program applications in order to research information. OR SPECIALIZED EXPERIENCE: GS-7 LEVEL: To qualify for this position at the grade 7 level you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal Service. Specialized experience includes applying human resources management rules, procedures, and technical methods pertaining to the specific functional assignment. Knowledge and skill using various computer equipment and software equipment to prepare documents, input data, compile and generate reports, and monitor administrative controls. Examples may include: Preparing vacancy announcements, screening applicants against minimum experience and educational requirements, performing classification reviews of clerical and paraprofessional positions; providing information to managers and employees on various human resources issues (e.g., employee benefits, labor relations, staffing, recruitment, position classification, worker's compensation, etc.); utilizing office automation and various program applications in order to research information; utilizing personal computers to gather, maintain, and compile statistical data on performance development activities; participating in course development activities such as gathering data and conducting limited task analyses and preparing reports; and utilizing personnel and payroll systems to affect a variety of personnel and pay actions. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRO - Human Resources Shared Services 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748