About the Position: Serves as the Blue Grass Chemical Activity (BGCA) subject matter expert (SME) on all matters involving the operation of air-gap (stand alone) computer systems. Provides technical assistance and advises regarding selection, operation, design, application development, and coordinates with appropriate system and operational personnel.

Duties

Serves as the technical expert on all matters relating to applications, network development and administration and electronic data archival. Performs various assignments related to total solution implementation to include: maintenance and operation of workstations, servers, and network equipment connected to the air-gap computer systems. Implements solutions for local networking, enlarging memory, and clustering of workstations. Serves as system administrator for the LAN, which enables approximately 12 computers/terminals to have the same programs, utilities, and databases. Performs applications and systems integration duties including studying the work processes with Lean/Sigma Six methodology to select and/or develop routines. Troubleshoots, diagnoses, and repairs problems with Windows, and Juniper systems. Identifies the specific elements to be used, develops program layouts, interrelationships, sequences, and internal logic.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• This position may require a one-year probationary period.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance.
• This position may be require to participate in Chemical Incident or Mishap Response and Assistance (CIMRA) situations and serve on teams dedicated to controlling CIMRA situations after being trained for the particular duty involved.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesDefense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: I have one year of specialized experience equivalent to the GS-11 or above grade level in the Federal service which includes the following: 1) Providing hardware and software solutions to meet the specific needs of an organization in the utilization of computer resources; 2) Performing design analysis, and implementation of software programs to ensure more efficient resource utilization for increased data reliability and speed of operation; 3) Ensuring sufficient storage space requirements, loading new software, initializing discs before use, creating backups and documentation of system configuration, and monitoring and troubleshooting overall systems operations; 4) Reviewing literature, assessing reports of state-of-the-art advances in software/hardware arenas, and the applicability and impact of introducing new developments to current configuration; 5) Developing procedures and providing software training to personnel. The specialized experience must include, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. You will be evaluated on the basis of your level of competency in the following areas: Data ManagementInformation Systems/Network SecurityInformation Technology Configuration ManagementSystem Administration Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address GT-W6ER02 US ARMY CHEMICAL MATERIALS ACTIVITY DO NOT MAIL Richmond, KY 40475 US
• Name: Army Applicant Help Desk