This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: These positions are located in the Chief Information Office, US Army War College, Carlisle Barracks, PA.

Duties

Serve as Network Administrator and Information Assurance Network Security Officer for Chief Information Office Provide assistance on the installation, configuration, maintenance and troubleshooting of network components Serve as technical expert on networks and network security Analyze organizational requirements, both internal and external, and recommend and/or implement realistic automation solutions Plan and conduct individual and/or group training for the CIO and others on a wide range of automation technology Perform network administration on varying types of networking products Maintain multiple classified and unclassified networks

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a TOP SECRET security clearance.
• Must comply with the Drug Testing Program requirements (pre-employment testing and random testing after appointment).
• Must be able to obtain Cisco Certified Network Associate, Information Assurance Technical and Information Assurance Management certifications within 6 months of appointment.
• Must possess CompTIA Security + certification at time of entry (NOTE: Must provide copy of certification with application).
• May be required to work evenings, weekends, and/or holidays to support the mission.
• May be required to be on-call after normal duty hours to support the mission.
• Must be able to lift up to 10 lbs.
• This is a Mission Essential position. In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. Basic Requirement for IT Specialist (Network/INFOSEC): Specialized and Other Experience: One year of specialized experience which includes 1) providing technical assistance, guidance or support to organization-wide information system users; 2) developing or implementing new methods and principles in network design; 3) utilizing cyber vulnerability detection tools to identify or resolve threats to organizational information systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone---no substitution of education for experience is permitted.

Contacts

• Address DQ-APF-W2H6AA US ARMY WAR COLLEGE DO NOT MAIL Carlisle, PA 17013 US
• Name: Army Applicant Help Desk