Employees will serve as a Claims Assistants (Office Automation) within the Beneficiary Travel Section at the Veterans Tennessee Healthcare System in Nashville, TN and Murfreesboro, TN. Recruitment/Relocation Incentives have been Authorized.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties will include, but may not be limited to the following: Prepares vouchers for beneficiaries claiming reimbursement of travel expenses based on rates, mileage, and additional allowances (e.g., ferry, bridge, toll costs), and processes claims for payment/reimbursement, including for special transportation arrangements (e.g., Ambulance Travel; Hired Vehicles; etc.). Prepares and mails various correspondence, including denial letters to patients who are not eligible to receive beneficiary travel. Monitors accounts and estimated obligations, expenditures, and funds used. Determines patient eligibility of travel entitlement and recommends alternate resources, when necessary. Maintains fund control point accounts based on sound accounting techniques for authorization, obligations and liquidation of accounts, including certification of invoices for payment. Makes contact with nursing homes and medical centers/hospitals and patient residences relative to travel arrangements. Performs other duties as necessary. Work Schedule: Full Time, Monday-Friday, 7:30am - 4:00pm Recruitment & Relocation Incentives: Authorized Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required

Requirements

Qualifications

SPECIALIZED EXPERIENCE: Requires one full year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Specialized experience includes determining patient beneficiary travel eligibility, preparing invoices, processing claims for payment reimbursement; making patient travel arrangements; and using computer software programs and databases to enter patient data, prepare correspondence/letters, and reports. -OR- SUBSTITUTION OF EDUCATION FOR EXPERIENCE (TRANSCRIPT REQUIRED): Successfully completed 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. -OR- COMBINATION OF EDUCATION AND EXPERIENCE (TRANSCRIPT REQUIRED): Equivalent combinations of successfully completed post-high school education (in excess of 2 years) and experience may be used to meet total experience requirements. AND TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to DetailOperating SystemsTechnical Documentation IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work involves standing, walking, and carrying light items (e.g., books, papers, charts). Some physical stress may be involved from workload and concentration. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Tennessee Valley HCS - Nashville 1310 24th Avenue South Nashville, TN 37212 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]