The Chief Access Officer (CAO) position supports the Chief Medical Officer (CMO) in establishing standardized processes, redesigning systems, and removing barriers to care delivery across the Network. In this role, the incumbent physician reports directly to the CMO and serves as a key clinical resource to the VISN.

Duties

Principal Duties and Responsibilities: Serves as a resource and consultant on quality-of-care initiatives to improve the standards for access to care. Initiatives include but are not limited to the Referral Coordination Initiative (RCI), direct scheduling initiative, Mission Act, etc. Efforts will be focused on ensuring Veterans have access to timely, safe, and quality care. Ensure VISN activities align with VHA Directive and Handbooks related to outpatient scheduling, patient align care teams, consults, outpatient clinic practice management, labor mapping, clinical encounters, productivity of specialty providers and other relevant documents. By direction of the CMO and with input from the VISN 10 Chief Officers and the Network's governing body, the Executive Leadership Council (ELC), the CAO will accomplish the following priorities: Clinical: Provides regular, consistent guidance and oversight to the VISN team working on access. Collaborates with the CMO and the ELC to optimize the clinical capabilities and internal capacity of individual sites of care. Uses knowledge of utilization management and other evidence-based standards, to enhance access to care. Provides clinical oversight functions by identifying and analyzing practices in the full continuum of care (inpatient, outpatient, extended care, etc.) and collaborates with the Integrated Clinical Communities (ICCs) on improvements in care delivery. Monitors provider practice, admission-discharge criteria, outcome expectations, and referral management patterns across the Network. Administrative: Serves as an active participant on key VISN 10 Committees and Workgroups to include: Academic Affiliations, Primary Care, Utilization Management, Whole Health, and others as requested by the Chief Medical Officer. Assists the CMO in ensuring the effective utilization of available resources. This includes serving as the point-of-contact for equipment requests. Consistently strives to achieve financial and operating goals to demonstrate value for resources expended. Applies solid health care administration skills and innovation in planning, designing, integrating, implementing, and facilitating complex clinical and administrative activities that influence the organization's mission, healthcare delivery and policies. Personal Leadership and Ethics: Fosters a corporate culture of service throughout the VISN promoting ethical practices, encouraging individual integrity, and motivating cooperative efforts. Maintains highly effective interactive relationships with management team(s) most notably facility Chiefs of Staff and stakeholders, including Veterans, contracted community providers, academic/university affiliates, and communities in the VISN's geographic area. Research and Education: Integrates and promotes teaching and research within the clinical structure. Evaluates new patient care contracts to ensure quality of care, optimum cost effectiveness of the Network and enhancement of education and research. Performs other duties as needed. VA offers a comprehensive total rewards package. VHA Physician Total Rewards. Recruitment Incentive/ Relocation: May be available Pay: Competitive salary, annual performance bonus, regular salary increases Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory CME: Possible $1,000 per year reimbursement (must be full-time with board certification) Malpractice: Free liability protection with tail coverage provided Contract: No Physician Employment Contract and no significant restriction on moonlighting Work Schedule: Full-Time Telework: Available ( may be able to regularly telework about 6 or more days per pay period)

Requirements

Qualifications

To qualify for this position, you must meet the basic requirements as well as any additional requirements (if applicable) listed in the job announcement. Applicants pending the completion of training or license requirements may be referred and tentatively selected but may not be hired until all requirements are met. Currently employed physician(s) in VA who met the requirements for appointment under the previous qualification standard at the time of their initial appointment are deemed to have met the basic requirements of the occupation. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine. The degree must have been obtained from one of the schools approved by the Department of Veterans Affairs for the year in which the course of study was completed. Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia. Residency Training: Physicians must have completed residency training, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be required to be board certified for faculty status.) Approved residencies are: (1) Those approved by the Accreditation Council for Graduate Medical Education (ACGME), b) OR [(2) Those approved by the American Osteopathic Association (AOA),OR (3) Other residencies (non-US residency training programs followed by a minimum of five years of verified practice in the United States), which the local Medical Staff Executive Committee deems to have provided the applicant with appropriate professional training and believes has exposed the physician to an appropriate range of patient care experiences. Residents currently enrolled in ACGME/AOA accredited residency training programs and who would otherwise meet the basic requirements for appointment are eligible to be appointed as "Physician Resident Providers" (PRPs). PRPs must be fully licensed physicians (i.e., not a training license) and may only be appointed on an intermittent or fee-basis. PRPs are not considered independent practitioners and will not be privileged; rather, they are to have a "scope of practice" that allows them to perform certain restricted duties under supervision. Additionally, surgery residents in gap years may also be appointed as PRPs. Proficiency in spoken and written English. Preferred Experience: Service/Section Chief experience Leadership in clinical access Business Management and clinic management experience Expertise in provider productivity Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-2 Physician Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: The physical requirements of this position include occasional lifting, prolonged standing and sitting, frequent bending, walking, climbing, reaching (overhead, extensive/repetitive), repetitive motion, and stooping. The mental/sensory requirements include recall, reasoning, problem-solving, hearing, speaking clearly, writing legibly, reading, and logical thinking. The environment's pace can vary from steady to a sometimes-fast pace requiring handling of multiple priorities.

Education

1. Schools of medicine accredited by the Liaison Committee on Medical Education (LCME) for the year in which the degree was granted, or
2. Schools of osteopathic medicine approved by the Commission on Osteopathic College Accreditation of the American Osteopathic Association for the year in which the degree was granted.
3. For foreign medical graduates not covered in (1) or (2) above, facility officials must verify with the Educational Commission for Foreign Medical Graduates (ECFMG) that the applicant has met requirements for certification, and must obtain a copy of the ECFMG certificate, if claimed by the applicant. [If the applicant does not claim an ECFMG certificate, facility officials must still confirm that the medical school meets (or met) ECFMG eligibility requirements for the year the candidate graduated.]

Contacts

• Address VISN 10 VA Health Care System 11500 Northlake Drive, Suite 200 Cincinnati, OH 45249 US
• Name: Sarah Petrimoulx
• Phone: (989)270-9056
• Email: [email protected]