THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPERVISORY IT SPECIALIST (NETWORK/SYSADMIN) (Direct Hire), Position Description Number T5683000 and is part of the MD JFHQ G4, National Guard.

Duties

1. Serves as the SASMO IT Branch Section Chief. Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and Equal Employment Opportunity (EEO) and diversity objectives. Develops, modifies, and/or interprets performance standards. (25%) 2. Plans and Directs Operations and Develops Policy. Plans, directs, coordinates, and interprets technical aspects of work functions/actions required of automated logistics information system operations encompassing a wide range of IT Management decisions. Ensures implementation and compliance with existing strategic and tactical architecture and infrastructure. Provides technical support and remote administration assistance for all subordinate units and Sustainment Automation Support Management Offices (SASMO) within the State/Territory. (20%) 3. Performs Systems Administrator and Network Management Technical Functions. Requires a thorough working knowledge of Windows operating systems. Ensures smooth production operation of automated logistics information systems by performing various tasks that require privileged level access to servers, workstations, and networks. Isolates system failures, determines cause, and initiates corrective actions that require subject matter expertise in the various areas of the systems operations. (20%) 4. Responsible for the day-to-day activities for all supported Automated Logistics Information Systems and technologies as a part of a forward deployed Enterprise Service Desk (ESD). Ensures Information Technology Infrastructure Library (ITIL) standards are implemented. Performs Tier I and Tier II sustainment maintenance for all automated logistics information system workstations and assets in the State/Territory. Monitors the ongoing operation of networks to ensure connectivity for automated logistics information systems. Isolates the nature of network system failures and equipment problems, initiates corrective measures and resolves network outages. Responsible for troubleshooting, diagnostics and resolution of technical problems identified in SASMO work order tickets; initial setup of specified automated logistics information systems to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network as required, coordinating with other support personnel and completing technical inspections. Coordinates with help desk personnel on resolution methods while staying in contact with other support personnel for additional and priority escalation. Resolves issues and problems concerning the effectiveness and efficiency of automated logistics information systems and program administrative and systemic work operations. Utilizes knowledge of logistics management principles, policies, and procedures to implement, establish and execute operational plans and policies for automated logistics information systems and programs. Reviews SASMO Standard Operating Procedures (SOPs) ensuring they are current (i.e., help desk, repair operations). Evaluates work order tickets escalated from the help desk, setting priorities on a weekly and monthly basis. Establishes, develops or plans the coordination and administering of training programs for new and established CSS automated systems. Develops and/or coordinates the development and presentation of specialized training. Conducts training as required (20%) 5. Represents the DCSLOG on DCSIM Configuration Control Boards (CCB). Represents the DCSLOG for implementing or improving logistical operations through Automated Logistics Information Systems and Programs Serves as primary point of contact for logistical automation projects to include fielding of new equipment and improvements/upgrades to existing automated logistics information systems and supporting Automated Logistical Programs. Advise the DCSLOG of issues and concerns. (15%) Performs Other Duties as Assigned

Requirements

Qualifications

SPECIALIZED EXPERIENCE: At least one year of specialized experience in the Information Technology Network and System Administration career field at the GS-12 level (or at a level comparable in difficulty and responsibility to the GS-12 level if Military or outside the Federal service)

Education

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Contacts

• Address MD JFHQ G4 Joint Forces Headquarters Baltimore, MD 21201 US
• Name: Darren Eggerman
• Phone: 667-296-3508
• Email: [email protected]