Job opening: Supervisory Information Technology Specialist
Salary: $108 532 - 141 089 per year
Published at: Oct 27 2023
Employment Type: Full-time
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
This position is also being announced to applicants eligible to apply through Merit Staffing procedures under
24-MIE-12181228-MS.
Duties
If selected for this position, you will supervise a well-respected team of Information Technology professionals. The incumbent for this position will serve as a district Information Technology Specialist responsible for providing technical and analytical assistance which support the information management needs of the United States Attorney's office (USAO), Eastern District of Michigan (EDMI), Detroit office. The USAO IT environment includes personal computers, routers, switches, bridges, a wide area network and local area network, operating systems, case management systems and litigation support operations.
Typical work assignments will include:
Performs essential "IT Manager" tasks associated with day-to-day operation of the Office IT systems. These duties include a wide range of information technology support technology to meet office information needs utilizing network hardware and software capabilities.
Maintains network architecture and infrastructure. Configures and maintains servers, hubs, routers and switches.
Monitors network capacity and performance. Performs network diagnostics and resolves network problems. Analyzes network traffic patterns and installs network software fixes, upgrades, and enhancements.
Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures.
Assesses security events and determines their impact and implements corrective actions. Reports anomalies, problems, and incidents.
Monitors functionality, security, and integrity of internet services. Manages internet servers.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
- You must be a U.S. Citizen or National
- Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
- You must be registered for Selective Service, if applicable
- If selected, you may be required to complete a one year probationary period.
- You must meet all qualification requirements upon the closing date of this announcement.
- If selected, you will be subject to the satisfactory completion of a one-year supervisory or managerial probationary period unless this requirement has been met previously.
Qualifications
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification(s). Individuals must have IT-related experience and training demonstrating each of the four competencies listed below.
Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately.
Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
GS-13: To be eligible at the GS-13 level, you must meet one full year of specialized experience at the GS-12 level.
Specialized Experience is defined as providing Information Technology customer support in providing technical and analytical assistance in areas which support information management; providing technical advice and assistance to resolve problems; identifying and implementing ways to improve production and increase the quality of the work; or performing advanced and complex system designs, development, testing, and implementation of substantially new applications to meet specialized, unique, or unprecedented needs.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Education
Contacts
- Address Eastern District of Michigan
211 W. Fort Street
Suite 2001
Detroit, MI 48226
US
- Name: Kayla Nabors
- Phone: 313-226-9130
- Email: [email protected]
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