The Robert J. Dole VA Medical Center is seeking a highly qualified Program Support Assistant (OA) to support administrative operations of the Behavioral Health service line. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

The Program Support Assistant (OA) provides operational support to a variety of Behavioral Health program areas. Duties typically include, but are not limited to: - Compiling, tracking, and analyzing program data - Assist management officials with preparation of routine and special reports and presentations related to program performance - Coordinate and organize incoming data from a variety of internal and external sources - Review documents, reports, correspondence, etc. to ensure information is complete and accurate - Perform data entry - Assist management officials with analysis and dissemination of program information - Monitor mandatory training requirements of program staff to ensure timely completion - Process requests for training, and provide training to providers on program specific software, applications, etc. Work Schedule: Monday-Friday, either 7:30am-4:00pm or 8:00am-4:30pm Position Description Title/PD#: Program Support Assistant (OA)/PD02885A Physical Requirements: ???????Work is primarily sedentary with limited walking, standing, sitting and lifting. Work is primarily within an office setting however the incumbent will need to move throughout the Medical Center in outpatient, inpatient, and other administrative settings. Safety and health precautions must be utilized dependent on the location. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. - Specialized Experience for the GS-6 grade level: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: compiling and tracking data; updating and maintaining office files and records; performing automation duties using software applications such as word processing, spreadsheets, email, electronic calendars; drafting correspondence; answering phones and referring callers to appropriate party. - Specialized Experience for the GS-7 grade level: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: retrieving data from electronic data warehouses; analyzing data and making recommendations for improvement; researching and interpreting reference materials, policies, and/or regulations; proofreading correspondence; preparing reports and/or presentations for management briefings There is no educational substitution for the GS-6 or GS-7 grade levels. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Robert J Dole VA Medical and Regional Office Center 5500 East Kellogg Drive Wichita, KS 67218 US
• Name: Kristen Wells
• Phone: 9136822000 X62597
• Email: [email protected]