This position is located in Primary Care Service of the Boise VA Medical Center, Boise, ID and functions as one of two Program Support Assistants performing highly complex administrative duties relevant to program functionality, development evaluation and data system management in direct support of the Primary Care Administrative Officer (AO).

Duties

Major duties include: Manages a wide variety of clinical program administrative elements to include: performance monitoring, analyzing workload projections, organization of processes and workflow, workload management, Decision Support System (DSS), and labor mapping and staffing methodology for the Primary Care Service. Provides technical and complex administrative support to the AO and ACN and will assist in planning, coordinating, executing and evaluating programs to ensure quality and compliance with all regulatory guidelines and laws. Participates and collaborates in staff meetings, committees and conference calls as assigned and in the absence of the AO to stay apprised of current discussions and policies relevant to service functioning. Analyzes data with little to minimal supervision and report findings to the AO and Primary Care leadership for identifying process and performance improvements. Coordinates all administrative aspects for the Service, which includes: timekeeping, travel, preparation of personnel action forms, liaison with human resources, preparation of reports, managing schedules, assistance with correspondence, maintenance of manuals, brochures, and information. Tracks and manages Primary Care Provider and Nursing licensure, competencies, and training files. Performs work involving the independent exploration and identification of data, statistical information, references, documentation, and relevant policies, standards, and directives in support of a broad range of topics. Maintains all associated documentation in support of Primary Care programs in accordance with local policy, ensuring appropriate levels of privacy and access. Manages a system of communication in support of primary care, ensuring that data and team reports are made available to staff and affiliates as appropriate. Builds spreadsheets using data extracted from computer programs and will work with Program Analyst (Auditor) to prepare and distribute reports, findings, and recommendations to leadership in a clear and logical manner. Organizes and prepares clinical and access data for presentation to the Primary Care Leadership Team, Medical Directors, Clinic Managers, VISN and VACO suspense actions items and other leadership in a clear, concise, and logical manner. Follows all VA policies in safeguarding the confidentiality of computer files. Additional duties as assigned. Work Schedule: Monday - Friday, 8:00am to 4:30pm Position Description Title/PD#: Medical Data Clerk (OA)/PD60566A Physical Requirements: The work is primarily sedentary. There may be some walking, standing, bending, carrying of items such as papers, books and manuals. No special physical demands are required to perform the work

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet the Specialized Experience requirements within 30 days of the closing date of this announcement, 11/06/2023. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing a full range of administrative support for an office; managing, compiling and tracking data; analyzing data and preparing reports; making recommendations on programs to improve; reviewing all incoming and outgoing correspondence; and utilizing office automation software such as Microsoft Office (Word, Excel, and PowerPoint). NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. Proficiency Requirement: In addition to meeting experience requirement, applicants must be able to type 40 words per minute. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for the GS-6 level.

Contacts

• Address Boise VA Medical Center 500 West Fort Street Boise, ID 83702 US
• Name: Abigail Brown
• Phone: (541) 440-1000 X40617
• Email: [email protected]