Incumbent provides direct customer service to patrons using the facility.

Duties

Incumbent will perform a variety of duties connected with providing accommodations for guests at Jim Creek which is a regional outdoor recreation area providing lodging, cabins, campsites, picnicking and related activities. Serves as a collection agent who collects fees from customers associated with retail, rental items, classes and various other programs. Checks in and out equipment and inspects equipment upon return. Report any damages on equipment, requisition merchandise, ensures adequate stock levels to Supervisor. Answers telephones, provides information and tours of facilities and handling of reservations. Prepare mess items or snack bar menu items or pre-packaged retail items, ordering supplies, opening and closing of facility, checking badges for authorized users of recreation facilities and equipment. Assists in the planning, coordinating, publicizing, marketing and execution of MWR entertainment programs and special events. Assists in administering traditional and non-traditional workshops, clinics and events in a variety of outdoor skills areas including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking or water sports. Work is performed both indoors and outdoors, without a fixed schedule. Administrative work is performed in office setting, which has adequate lighting, heating and ventilation. Maybe required to work early, late, and on weekends and holidays when the need arises.

Requirements

Qualifications

Two year experience in related recreation field, or Associates Degree in a related field. Must possess knowledge of recreation facilities, equipment and programs. Incumbent is C.A.R.E trained, holds an Emergency First Responder (EFR) or CPR First Aid certification and holds a current Food Handler certification. Strong customer service principles and techniques. Ability to maintain records, communicate in writing and verbally. Knowledge of computers, office procedures and written instructions.

Contacts

• Address NAVSTA Everett 1103 Hunley RD Bldg 94 Silverdale, WA 98315 US
• Name: NRNW NAF HRO
• Email: [email protected]