This position is located at Department of Housing and Urban Development, Office of General Counsel. This opportunity is also open to Status eligibles under announcement 23-HUD-3172. Please refer to that announcement for details on open period, eligibility, and how to apply.

Duties

The following are the duties of this position at the GS-14. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. As a/an Management Information Specialist, you will: Provide SharePoint administration and site support for all OGC lines of business, including E-Discovery, Clearance Calendar, Biweekly Report and Multifamily Document Reform Implementation. The E-Discovery and Biweekly Report work is highly confidential as it provides access to and prior knowledge of grievance responses, proposed disciplinary actions, and advance information of management's positions with regard to the disposition of grievances and other labor relations matters. Work directly with OGC and DEC users to complete development projects using various technology including SharePoint, PowerBI, PowerApps, Excel, and/or Access to enhance functionality Serve as a LawManager system Administrator with access to highly confidential data, including cases related to labor relations and personnel. Coordinate with other OTCs and IT to ensure that there is adequate backup to meet organization's needs. Provide positive measurable customer satisfaction as part of OTC and other work efforts.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized experience for the GS-14 is defined as one year of experience at the GS-13 level, or equivalent that is directly related to the position and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes the following: - Providing technical advice, guidance, and technical/development support to end users on office productivity software and applications (i.e., , Excel, SharePoint, Access, PowerBI, PowerApps); AND - Experience with independently providing technical training to end users on office productivity software and applications (i.e., Excel, SharePoint, Access, PowerBI, PowerApps); AND - Experience with leading and independently completing other technological support functions (e.g., assisting with computer moves, IT ticket submission, technical system access and/or removal, technical customer support, etc.) AND - Conducting analysis of systems to assist in determining the nature of system requirements and whether or not new systems or enhancements should be developed. . Specialized experience for the GS-13 is defined as one year of experience at the GS-12 level, or equivalent that is directly related to the position and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes the following: - Providing technical advice, guidance, and technical/development support to end users on office productivity software and applications (i.e., , Excel, SharePoint, Access, PowerBI, PowerApps); AND - Experience with providing technical training to end users on office productivity software and applications (i.e., Excel, SharePoint, Access, PowerBI, PowerApps); AND - Experience with completing other technological support functions (e.g., assisting with computer moves, IT ticket submission, technical system access and/or removal, technical customer support, etc.) AND - Conducting analysis of systems to assist in determining the nature of system requirements and whether or not new systems or enhancements should be developed. Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

Education

Contacts

• Address Office of General Counsel Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]