The Industrial Engineer leads transformative quality, safety, effectiveness, and efficiency improvement efforts and serves as a project manager for large, complex, improvement projects impacting hospital wide healthcare delivery systems. Conducts studies and analyses of work systems and processes and provides guidance to facility management and leadership teams to effect Improvement in mission, effectiveness, resource utilization and cost savings.

Duties

Major duties and responsibilities include but are not limited to the following: Applies principles of human factors engineering to solving patient and human workflow issues and performs human factors engineering (HFE) analysis of patient and human workflow data including medical devices, medical software, and healthcare systems, and environment of care. Evaluates health systems processes using statistical process control and other TQM tools; Researching problems that impact the quality and efficiency of patient care delivery, making recommendations for corrective actions, and following up to ensure effective implementation and sustainability. Performs evaluations and analyses of areas targeted for improvement to assess program effectiveness and current status and to identify areas requiring management attention and systems enhancement. Responsible for ensuring sustainability and spread of efforts directed at Improving quality, safety, effectiveness and efficiency using management engineering. The Incumbent will ensure that projects are based on sound engineering principles and that improvements are sustained over time. He/she will develop methods for measuring spread and sustainability. Analyzes and evaluates systems by reviewing reports, available data, studies, projects, and information provided by managers, clinicians, and support personnel in VA facilities, contractors, and other agencies. Identifying existing or potential problem areas and recommending necessary corrective action or redesign. Coordinates ongoing data collection and information analysis and uses knowledge of ACA, HFE, and System Redesign principles to determine organizational performance and functioning of hospital systems. Uses available data to determine current performance and developing and implementing local performance/project measures as needed to assess current status and determine areas targeted for improved flow/access. Identifies system inefficiencies, veteran satisfaction or quality of care issues and develops studies or data collection techniques related to specific identified problems. He or she collaborates with others to identify information needs and develops data collection methods and report formats to meet those needs. The incumbent identifies, compiles, and summarizes the data collected and develops reports which reflect the scope of activities and identifies trends and opportunities for improvement. Responsible for implementing, integrating, and evaluating a variety of clinical, business, and administrative elements that impact the project or program focus area to which assigned. Completes a variety of administrative and reporting functions in support of the work of the Systems Redesign program; Completes administrative briefings and technical reports in a timely manner. Develops and/or assisting with training, education, and orientation of new staff and providing instruction to others through formal classroom instruction and/or small group mentoring. Develops and/or assists with training, education, and orientation of VA staff in use of the variety of tools, methods, and/or principles of SR, HFE, TQI, and/or statistical process control and use of VHA data bases. Provides instruction to others through formal classroom Instruction and/or small group mentoring. Consults with other VHA field patient and human workflow staff to contribute human factors engineering expertise and perspective to patient and human workflow matters. Performs related duties as required. Work Schedule: Monday through Friday, 8:00am - 4:30pm. Compressed/Flexible: Not available Telework: Ad hoc Available Virtual: This is not a virtual position. Position Description/PD#: Industrial Engineer/PD01743A Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/08/2023. BASIC REQUIREMENTS: Degree (Bachelor's or Higher) in Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by the Accreditation Board for Engineering and Technology (ABET); or (2) include differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five of the following seven areas of engineering science or physics: (a) statics, dynamics (b) strength of materials (stress-strain relationships) (c) fluid mechanics, hydraulics (d) thermodynamics (e) electrical fields & circuits (f) nature and properties of materials (relating particle and aggregate structure to properties) and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics. Transcripts required. OR Combination of Education, Experience and/or Training: Professional Registration or Licensure: Current registration as an Engineer Intern (EI), Engineer in Training (EIT), or licensure as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico. Absent other means of qualifying under this standard, those applicants who achieved such registration by means other than written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration. For example, an applicant who attains registration through a State Board's eminence provision as a manufacturing engineer typically would be rated eligible only for manufacturing engineering positions. Documentation must be provided. OR Written Test : Evidence of having successfully passed the Fundamentals of Engineering (FE) examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico. Documentation must be provided. OR Specified Academic Courses: Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and that included the courses specified in the basic requirements under paragraph A. The courses must be fully acceptable toward meeting the requirements of an engineering program as described above in number 1. Transcripts required. OR Related Curriculum: Successful completion of curriculum leading to a bachelor's degree in an appropriate scientific field, e.g., engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a bachelor's degree in engineering, provided you have had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance. Ordinarily there should be either an established plan of intensive training to develop professional engineering competence, or several years of prior professional engineering-type experience, e.g., in interdisciplinary positions. Transcripts required. In addition to meeting the Basic Requirement, you must also meet the following additional experience requirement at the GS-12 level. EXPERIENCE: One year of professional industrial engineering experience that is equivalent to at least the GS-11 grade level in Federal service. Professional engineering experience is defined as non-routine engineering work that required and was characterized by: (1) professional knowledge of engineering; (2) professional ability to apply such knowledge to engineering problems; and (3) positive and continuing development of professional knowledge and ability. Professional knowledge of engineering is defined as the comprehensive, in-depth knowledge of mathematical, physical, and engineering sciences applicable to a specialty field of engineering that characterizes a full 4-year engineering program leading to a bachelor's degree, or the equivalent. Professional ability to apply engineering knowledge is defined as the ability to: (a) apply fundamental and diversified professional engineering concepts, theories, and practices to achieve engineering objectives with versatility, judgment, and perception; (b) adapt and apply methods and techniques of related scientific disciplines; and (c) organize, analyze, interpret, and evaluate scientific data in the solution of engineering problems. This experience must be detailed in your resume to receive credit. You will be rated on the following Competencies for this position: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, but occasionally involves walking, bending, climbing stairs. Active involvement in device or architecture design testing may mean longer periods of standing. The work also involves coping with complex, persistent demands from a variety of sources that can be regarded as a high-pressure work situation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript (official or unofficial) must be submitted with your application if you are basing all or part of your qualifications on education. A screenshot of your classes or a copy of your diploma are not an acceptable substitute for your transcript and will not be used in qualifying.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address John D Dingell Department of Veterans Affairs Medical Center 4646 John R Street Detroit, MI 48201 US
• Name: Blandine King
• Phone: 313-204-6578
• Email: [email protected]