The primary purpose of this position is to provide programmatic support for the implementing and administering the medical software package needed for Electronic Health Record Modernization (EHRM). Duty Location Jesse Brown VA Medical Center, Chicago, IL.

Duties

NOTE: This is a virtual position; the site will be determined upon selection. The salary range listed on this announcement only reflects the GS base rate (not including locality). Upon selection, the salary will be adjusted to include the locality adjustment for the specific location. Duties include, but are not limited to the following: Responds to required data calls and provide the user role access data to Electronic Health Record Modernization in compliance with deployment timeline. Assigns all end users to the correct future state Cemer Electronic Health Record Modernization roles within the user role access page. Provides basic computer training on data processing procedures and practices in the organization. Operates a computer system, performs data processing support and service functions requiring knowledge of data processing sequences, procedures, user, programming languages, computer requirements and techniques associated with the development and design of systems. Provides support directly to computer users, such as providing computer training or troubleshooting computer problems. Develops and implements plans for use of clinical information systems. Assists managers on using information system to provide data on various management problems and options. Acts as conduit in the User Role Access process to ensure that correct user roles are assigned to end users by their supervisors or representative super users or department heads. Assigns all end users to the correct future state Cemer electronic Health Record Modernization roles within the user role access page. Communicates with supervisors to discuss specific process and role changes that may differ from their current roles and tool sets and discuss resolutions. Reviews each user account request to verify that the background investigation for each end user sufficiently supports the Automated Data Processing (ADP) level required for the roles selected for the site end user. Participates in sustainment and continuous improvement plans with assigned team; presents continuous improvement recommendations to supervisor/service chief, analyzes, and interprets complex data; researches and prepares comprehensive reports. Performs work related to the resolution of user hardware, software applications and/or system problems. Troubleshoots a wide range of user application problems. Performs other related duties of this position. Work Schedule: Full Time, Monday - Friday 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

SPECIALIZED EXPERIENCE: Applicants must possess one (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this specialized experience must have been equivalent to at least the GS-9 grade level in the Federal service. Specialized experience includes: experience operating a computer system, performing data processing support and service functions requiring knowledge of data processing sequences, procedures, user, programming languages, computer requirements and techniques associated with the development and design of systems; assigning end users to the correct future state Cemer Electronic Health Record Modernization roles within the user role access page; providing support directly to computer users, such as providing computer training or troubleshooting computer problems; Troubleshoots a wide range of user application problems. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Having a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. This education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR COMBINING EDUCATION AND EXPERIENCE: Equivalent combination of successfully completed graduate education and experience (as described above) to meet the requirements at the GS-11. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to DetailComplianceDatabase Management SystemsFlexibilityInterpersonal Effectiveness IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Work is mostly sedentary, but there is a moderate amount of walking involved, with infrequent bending, lifting, and stooping. Incumbent's vision should be sufficient to read from a computer screen for prolonged periods without excessive fatigue. Input data into the computer requires prolonged use of keyboard. The regular and recurring work of the position involves sitting at a desk, conferences, meetings, etc., and occasional visits to activity work sites. Occasionally incumbent is required to carry light objects, such as files, mail, supplies, and papers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Jesse Brown Department of Veterans Affairs Medical Center 820 South Damen Avenue Chicago, IL 60612 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]